Chapter 2 quiz 1

A police officer engaging in effective communication with a community member, diverse group of people, city backdrop, professional attire, positive interaction

Officer Communication Skills Quiz

Test your knowledge on effective communication and conflict management techniques vital for law enforcement officers. This quiz covers core competencies such as command presence, active listening, and cultural responsiveness.

Key Topics Covered:

Non-Verbal Communication
Conflict Resolution
Cultural Awareness
Officer Professionalism

10 Questions2 MinutesCreated by EngagingOfficer37

____________ is an officer's most valuable non-verbal tool. It is your demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surrondings

Mutual gaze is the common level of eye to eye contact that two people have when conversing. A break of gaze occurs when a person unintentionally or intentionally drops their gaze from the person looking at them, this could be caused by

Being aware of your surroundings

Personality, emotional state, PTSD, Cultural norms, forgetting information,

Dividing attention

Body movement

Emotions, trauma, anger, tactical movements, cultural norms

Personality, emotional state, traumatic event, cultural norms, recalling information

Non-verbal communication

None of the above

Officer Irizarry-Lugo arrived on scene of a high risk incident, he is practicing talking to himself as he anticipates, encounter or evaluate an event, this is a example of _______

_________ is when you are open to learning about new cultures.

Sometimes managing conflict requires actions the officer must take to establish control, such as calling additional personnel, re-deploying resources, issuing strong verbal commands, or ___________________________

Using physical force or the threat of force

Using communications techniques such as de-esclation

Using command presence and posture to establish professionalism

Using a loud tone to re-establish when things are out of your span of control

Using mutual-aid from other agencies to gain the advantage

Using verbal and non-verbal techniques to resolve the conflict

Officer Chapman has behavior that demonstrates good character and is marked by pride in herself and her career. This is called......

___________ involves the exchange of messages, verbally and non-verbally.

Passing along information

Intel Gathering

Communication

Dissemination of Information

Chapter 2 quiz 1

Officer Communication Skills Quiz

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