H2O Quiz
H2O Wireless Knowledge Quiz
Test your knowledge about H2O Wireless! This quiz covers essential topics that every dealer should know, from plans and coverage to service benefits.
Challenge yourself and see how well you understand H2O's offerings and features!
- Multiple-choice and checkbox questions
- Learn fun facts about H2O Wireless
- Ideal for dealers and enthusiasts
Which towers does H2O Wireless use?
Verizon
T-Mobile
Sprint
AT&T
How many months of instant spiff does H2O offer to dealers?
1
2
3
4
What does not prevent a dealer from logging into H2O Direct Now?
Wrong Password
Entered the wrong password too many times
Account invalidated due to inactivity
Zero credit on the account
Dealer doesn't have an HDN account
Fraudulent activity
3. Does H2O offer an unlimited plan?
Yes
No
What is a benefit H2O offers that most of its competitors do not?
Data top up
Multi-line plans
Refill Queuing up to 12 months
Roaming in Mexico and Canada
What is a not common objection to H2O?
H2O does not offer an unlimited plan.
H2O over charges for its data
H2O doesn't work with iPhones MMS messages
Dealer sell AT&T prepay
What is not true about H2O?
H2O offers 14% residual to dealers.
H2O offers 3 months of instant spiff.
H2O offers unlimited data on the $60 plan.
H2O offers unlimited international calling to 50+ countries.
H2O offers less-expensive plans with more data than AT&T.
H2O offers more options than monthly activations including multi-line plans, auto-recharge, refill queuing, and data top up.
What is the fastest solution if the internet isn’t working on a successfully activated H2O plan?
Call UPD to help them
Call H2O to help them
Restart the phone
Change the APN settings on the phone
Why would a dealer’s credit be zero on H2O Direct Now? (There are multiple correct answers)
Bad credit
Fraud
Account is prepaid and they haven't deposited money
They spent their credit
What options for customers does H2O not offer?
Multi-line plans
Auto-recharge
Unlimited Data
Refill Queuing
Data Top Up
PayGo Plans
Phone Rebates
Multi-Month Plans
What are H2O’s competitors in the prepaid market that use the AT&T towers? (There are multiple correct answers)
Net10
Simple Mobile
Boost
AT&T Prepaid
Cricket
Metro PCS
Can the dealer change a customer's credit card information if they are on auto-recharge?
Yes
No
How many lines can a customer have on the H2O Multi-Line Plan?
1 + how many lines they choose to add
2 + how many lines they choose to add
2 or 4
Up to 10
What is not required to submit a dealer to H2O Direct Now?
UPD Application
Valid Photo ID
Store front
Utility Bill
Tax ID or Business License
W9
Which states outside of the continental US does H2O not work?
Alaska
Puerto Rico
Hawaii
Dominican Republic
Virgin Islands
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