Standard Booking Knowledge
Standard Booking Knowledge Quiz
Test your understanding of standard booking procedures and data protection with our engaging quiz!
This quiz features 11 multiple-choice questions designed to assess your knowledge of:
- Driving licence numbers
- Data protection identifiers
- Test preparation requirements
Who would issue an 8 digit driving licence number?
DVLA
DVSA
DVA
HMRC
How many identifiers do we need from a candidate for them to pass Data Protection?
3
4
2
1
We can use a candidate's email address as a unique identifier for Data Protection?
True
False
What does the DVA regard as working days?
Monday to Friday
Monday to Sunday
Monday to Saturday
None of the above
As well as their provisional licence card, what is an NI candidate also required to bring with them to their test?
Passport
Credit Card
Paper Counterpart
Proof of driving lessons
How long does a candidate have to wait before they resit their theory test?
1 clear working day
10 clear working days
5 days
3 clear working days
A candidate sits a car theory test and fails their hazard perception but passes the multiple choice, do they have to resit the multiple choice?
Yes
No
How long is the short notice period?
3 clear working days
5 working days
1 clear working day
However long ago the last Saturday was
A candidate isn't prepared for their test and they want to cancel, it is now short notice, are they eligible for a refund?
Yes
No
If a candidate cannot attend their test due to illness but it is short notice, what do we need from them to refund their appointment?
An email from them explaining it in writing
A doctors' or hospital letter that is letter headed and signed
A screenshot of a text from their friend backing them up
Their card details so we can arrange a refund
What is the tool we use for accessing certificate numbers from before September 2021?
Power BI
CRM
Outlook
Facebook
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