Employee Onboarding Knowledge Check
Where do you confirm a new hire’s required week-one tasks?
Ask in the HR chat
Use the HR portal checklist
Check the manager’s email
Follow last hire’s notes
A new hire has laptop access, but payroll setup is missing. Who do you contact first?
Wait for the manager’s update
Contact HR Ops onboarding support
Ask Payroll after payday
Open a standard IT ticket
Where do you verify the current PTO policy before answering a new hire?
Check the employee handbook page
Reuse the onboarding slide deck
Review team calendar habits
Use the manager’s summary
Priya from a vendor asks for new-hire personal emails to activate an app. What do you do first?
Send an encrypted spreadsheet
Upload names to the portal
Share business emails instead
Ask Privacy or Legal first
Sam starts today and still hasn’t signed policy acknowledgements. What do you do first?
Let them finish this week
Send the HR portal link
Ask the buddy to remind them
Mention it in check-in notes
A manager hasn’t scheduled the day-30 check-in. You’re supporting the onboarding cohort. What do you do first?
Add it to monthly reporting
Send the manager template
Skip it if work is fine
Tell the hire to request it
Noor can’t see the required learning module in the LMS. What’s your best next move?
Check role-track enrollment
Email the slide deck instead
Mark the module complete manually
Ask their buddy to explain it
Diego asks whether a dependent qualifies for benefits. You’re not the benefits specialist. What do you send?
Share a colleague’s example
Ask their manager to decide
Send the benefits guide and inbox
Give your best policy read
A new hire reports uncomfortable conduct during week one. What do you do first?
Coach them to handle it directly
Keep it informal for now
Wait for another example
Document and route per policy
Ayesha feels stuck: access is missing, the manager is traveling, and the buddy is guessing. What do you do first?
Log blockers and assign owners
Send the full checklist again
Wait for the manager’s return
Route everything to the buddy
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