NTT Post Enrollment Guidebook Quiz 1
NTT Post Enrollment Guidebook Quiz
Welcome to the NTT Post Enrollment Guidebook Quiz! This quiz is designed to test your knowledge of the guidebook and improve your understanding of essential processes and contacts within the enrollment framework.
Take a moment to complete the quiz and assess your knowledge:
- 5 Multiple Choice Questions
- Understand important procedures
- Enhance your familiarity with vendor management and coverage details
1. The NTT Post Enrollment Guidebook should be saved to your desktop that is the most up to date version available.
True
False
2. The Vendor Management is able to assist with various tasks EXCEPT:
Bad customer file issues
COC processing error
ACT Task processing
CBS calculation errors
1) When is it appropriate to send an email to AH_Service_Requests@metlife.com?
A. Group File issue
B. Potential security/data breach
C. Corporate, Presidential or Insurance Department complaints
D. All of the above
Where can an EE find detailed information of their coverages?
Certificate of Insurance
UIS
Certificate of Coverage
CBS
Who is responsible for manual UIS updates?
NTT
Vendor Management
BAR
A&H New Business Team
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