Reservations

A modern hotel lobby with elegant decor, featuring staff interacting with guests and a welcoming atmosphere.

Hotel Reservations Mastery Quiz

Test your knowledge on hotel reservations and gain insights into the industry! Our quiz covers various aspects of reservations, upselling, loyalty programs, and more.

  • 10 engaging questions
  • Multiple choice and text-based answers
  • Perfect for hospitality enthusiasts
10 Questions2 MinutesCreated by BookingWizard102
LOYALTY MEMBERSHIP benefits include?
What is upselling
How many Deluxe Suite (XVUG) do we have in the hotel?
12
8
2
15
King Club Room (KCIG) is/are located on what floor(s)
21
22
19
23
Long stay benefits include all except?
25% discount on Laundry
Invitation to GM cocktails
Access to club lounge
Higher floor room
What does the term "no-show" refer to in the context of hotel reservations?
How many Studio rooms are in the hotel
14
12
13
20
Which of the following is not a telephone etiquette to be displayed when taking a reservation call
Use the guests name naturally throughout the conversation
Request permission to place guest on hold
Always be polite, avoid slangs and be articulate
Always try to answer all questions from Guest using proper language
Always be the first to end the call
Which of the following rate codes can under the V market segment
LCBARB
LCBBL
IGEMP
BAROTA
LCBARB, LCBBL, LCBAR LCBABD, BAROTA are rate codes for which segments
A
C
B
K
Any of the above
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