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WSDOT Business Rules Section 4-6

Create an image of a professional office setting with a focus on business processes, including computers, payment methods such as checks, credit cards, and ACH processing, along with a visual representation of rules or guidelines illustrated on a screen.

WSDOT Business Rules Quiz

Test your knowledge of WSDOT Business Rules with this engaging quiz! This quiz covers essential aspects of payment processing, account management, and business protocols. Whether you're a staff member or just interested in learning about these rules, this quiz is designed for you.

  • Multiple choice questions
  • Immediate feedback on your answers
  • Learn about important business rules and processes
15 Questions4 MinutesCreated by ProcessingLeaf912
CSC is responsible for processing following payments? (Select all that Apply)
ACH
Check
Credit Card
CSC will support accepting and processing cashier checks?
True
False
CSC will return check payment if signed?
True
False
Collections will be TBD in what Phase?
1
2
3
The CSC shall not allow auto replenishment on a unregistered account?
True
False
Account Status?
Open
Pending to open
Closed
Suspended
Idle
Account Inactivity Fee $____?
2
10
5
Monthly maintenance fee $____?
1.50
.50
0
The system will set monthly statement cycle date to be the first day of the month if the account opening date is? (Select which one Applies)
15, 20 or 25
1,15 or 25
29, 30 or 31
A statement fee is charged if and when a statement is mailed to account holder?
True
False
The CBOS will support the creation of statement according to business rules?
True
False
Original applications shall be kept on site for _______ days and than sent to WSDOT archives.
100
120
90
365
CSR may take customer personal check for payment of NSF.
True
False
A fee will be assessed for a declined payment card or ACH?
True
False
Refunds less than $2.00 shall not be refunded unless requested by customer with ____ months of the over-payment .
3
12
6
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