Osvaldo

How much could mobile devices facilitate your work, besides email and calendar?
Greatly facilitate
Somewhat facilitate
Would not facilitate
Should the company make more mobile apps available to you?
Yes
No
Over the past 12 months, how many business hours have you personally lost due to system outages?
0
4
8
16
32
More than 32
In the case of a critical system outage, how many hours can you work before it adversely impacts the business?
0
4
8
16
32
More than 32
How satisfied are you with the responses to the tickets you have logged?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
The level of service you receive is...
Adequate
Needs more staffing/coverage
Needs less staffing/coverage
Does the IT staff understand your technology needs?
Yes
No
What percentage of your technology needs are being met by IT?
90%
80%
70%
60%
Do you know how IT priorities are established?
Yes
No
Which category below should be given the highest priority?
Innovation
Control/Governance
Performance
Functionality
Do you know what precautions you should take in order to reduce the risk of cyber attacks?
Yes
No
Which of these security risks are you most concerned about?
Regulatory compliance violation
Loss of confidential business data
Financial risks (unauthorized payment of funds)
Business disruption
Is IT a....
Business enabler?
Cost control entity?
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