Quiz : Business Etiquette

Attempt these business etiquette quiz questions and answers, and then evaluate your knowledge regarding the same.

The quiz covers some of the important questions related to business etiquette fundamental rules. Do you think you can pass this test? Take it up and see for yourself.

Attempt these business etiquette quiz questions and answers, and then evaluate your knowledge regarding the same.

The quiz covers some of the important questions related to business etiquette fundamental rules. Do you think you can pass this test? Take it up and see for yourself.

1. When introducing people to each other, which of the following is the correct method

A. A woman is introduced to a man

B. An older person is introduced to a younger person

C. A more important person is introduced to a less important person.

D. A younger person is introduced to an older person.

2. How should you respond when introduced to someone?

A. Hi! Nice to meet you!

B. You mispronounced my name, it's Smythe, not Smith.

C. A pleasure meeting you, Mr. Monroe.

D. Hey Timmy, nice to meet ya!

3. How should you react if someone forgets to introduce you when you are in a group of people you have not met?

A. Take offense, how dare they forget to introduce you!

B. Stand quietly and never say anything.

C. Push your way into the conversation.

D. Wait for a convenient time to introduce yourself.

4. When meeting someone for the first time, you should convey all of these feelings except...

A. Respect

B. Acceptance

C. Indifference

D. Warmth

5. When dining out for business purposes, it is important to...

A. Leave your cell phone on in case a family member needs to call you.

B. Fix your makeup at the table.

C. Use proper posture.

D. Start eating as soon as your food arrives, even if the rest of the table has not been served.

6. When ordering at a restaurant, the waiter will know you are ready to order when.....

A. Your close your menu

B. You look his way

C. You put your napkin in your lap.

D. You tap your utensils on the table

7. When eating out, it is proper to use your napkin in every way except….

A. Use your napkin frequently in a blotting or patting manner to clean your lips.

B. Use your napkin as a handkerchief.

C. Wipe your fingers as necessary.

D. Use your napkin to clean up if a spill occurs

8. Sexual harassment in the workplace can have a devastating effect on a company. Listed below are steps to prevent sexual harassment with the exception of one. Choose the one that would not help prevent sexual harassment..

A. Develop a clear policy for preventing sexual harassment.

B. Make sure everyone is aware of and understands the policies.

C. Treat sexual harassment as a health and safety issue

D. Try to ignore it when it happens.

9. Cell phones have become a huge part of our lives. However, there are times when their use can be annoying, and inappropriate in a business setting. All of the following are good rules when it comes to cell phone use, except one..

A. Do not speak loudly when using your cell in public places.

B. If you must drive and use your cell, use hand-free equipment.

C. It's fine to take pictures of whoever you wish.

D. Be sure ring tones are not offense, or are songs that contains lyrics that may be offensive

10. If you are answering the phone in a business setting, which of these statements is an example of poor phone etiquette...

A. He is not in the office at the moment. Would you like to leave a message?

B. I don't know where he is.

C. I expect her shortly. Would you like to leave a message on her voice mail?

D. She is unavailable at the moment. Would you like to leave a message?

Quiz : Business Etiquette

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