A350 FLEET 2
Attendant Indication Panels (AIP) can be found at each door on all A350 aircraft
True
False
The entrance to the cabin crew rest facility on the A350LH1, A350LH2, and A350ULR aircraft is located at the area:
Between d5l and d5r
Between d1l and d1 right
Between d4l and d4r
The bassinet points in SCL on the A359LH1, A350LH2, and A350ULR are at seats 31D and 31G.
True
False
Facial Mist must be displayed in lavatories with YCL moisturizer on
All flights
All direct-USA flights
Flights with SCL cabin
The armrest of all the A350 SCL and YCL seats (with the exception of the front row YCL seats on the A350LH1 and A350MH) along the aisle can be raised/lowered to allow easier transfer of passenger with reduced mobility (PRM) from the wheelchair to the seat.
True
False
What is the total number of passenger seats on the A350LH1 and A350LH2 aircraft?
323
285
253
To unlock a lavatory door from the cabin side:
Access the lavatory page on the FAP and press the related door unlock button.
Lift the cover plate and slide the latch until VACANT is displayed.
Turn the lock screw and release the folding hatch.
The water supply to the galley equipment (e.g. The water tap, steam oven, water boiler, etc) stops if the water shutoff valve is set to the OFF position.
True
False
The SCL seats on the A350LH1 aircraft features open aisle side armrest (except the bulkhead seats) and the Video Touchscreen Handset (VTSH) for all SCL seats.
True
False
When the chiller/water heater/steam oven/beverage maker is ON, the power pushbutton is:
Blue
Green
Amber
The CABIN READY button can be activated by the CIC from the FAP at Door 1 or Door 4 via the CABIN STATUS page.
True
False
The A350ULR has 67 JCL seats and 94 SCL seats
True
False
The ________ In-Flight Entertainment (IFE) system is featured on the A350LH1, A350LH2, A350ULR aircraft, while the _______ IFE system is featured on the A350MH aircraft
Thales, panasonic
Panasonic, recaro
Panasonic, thales
The seat number ______ is not assigned to any seat row.
14
13
31
The Integrated Galley Trash Compactor is available on the ______ aircraft.
A350ULR
A350LH1 and A350LH2
A350MH
The _______ blue light on the Area Call Panel will lit up to indicate passenger call from the section ______ of the zone.
Outboard, front
Outboard, back
Inboard, front
In SCL, the IFE Emergency switch is located on the aisle seat at every row. For centre row, it is located on _____ seat
E
D
G
On all A350 aircraft, both the passenger monitors in SCL and YCL have touch-screen capabilities.
True
False
How many engines are there on the A350 aircraft?
4
3
2
Bassinet points are available in _______ on all A350 aircraft.
All cabin classes
JCL only
YCL only
Which statement is false?
A steady blue light on the flush button indicates that the Galley Waste Disposal Unit (GWDU)is on standby mode.
The Galley Waste Disposal Unit (GWDU) is only available in JCL galleys.
The Galley Waste Disposal Unit (GWDU) is a vacuum sink for the disposal of waste such as thick liquids.
There is 1 Galley Waste Disposal Unit (GWDU) in each galley on the A350 aircraft.
On the interphone handset, pressing the PRIO key, then pressing the PA key and holding the PTT key initiates:
A priority PA
A direct PA
A normal PA
The Cabin Crew Rest Facility has a sliding door with an electrical door latch control and stairs are provided to give access from this main entry door. This statement is
True
False
A Microwave Oven can be found in each YCL galley on all A350 aircraft.
True
False
The CLEAN pushbutton on the thermostat control unit under the sink in each lavatory deactivates the water faucet for _____ when activated. This allows crew to wipe dry the sink when conducting lavatory checks.
40 seconds
30 seconds
60 seconds
When the Network Loss indicator on the Water Heater is lighted up, it indicates that
There is no power to the water heater.
The aircraft potable water system does not supply the unit with water
Communication with the aircraft network is lost and the unit cannot operate when this indicator is on.
How many PRMD lavatories are there on the A350 aircraft?
1
2
3
What is the seat configuration on the A350MH aircraft?
40 JCL 263 YCL
67 JCL 94 YCL
42 JCL 24 SCL 187 YCL
There are 8 doors on all A350 aircraft. This statement is
True
False
To answer interphone calls, crew should (select all that apply):
Lift handset. Pink call light on the ACP will reset automatically.
Identify yourself and your station. eg. Jane at D2L
Press the CANCEL button when call is completed or to cancel the call
There are 2 Flight Attendant Panels (FAPs) on all A350 aircraft. They are located at:
D1l and d4r
D1l and d4l
D1l and d2l
Announcement can be transmitted to
Individual zones only
All zones
Individual zones, a combination of zones, or all zones
Which statement is true?
Each lavatory has a water shut off valve.
The water shut off valve is used when there is water leaking from the tap.
The water shut off valve is used when there is water leaking in the toilet bowl.
All of the above
To call the cockpit during an emergency using the cabin interphone handset, press (select all that apply):
CAPT PRIO
PRIO CAPT
EMER CAPT
CAPT
To make an interphone call from D2L to both D4L and D4R, you must:
Press INTPH and then press 4
Press 2 and then press send
Press 4 and then press send
SCL seats are available on the following A350 aircraft (select all that apply):
A350mh
A350lh1
A350lh2
A350ulr
In SCL, the IFE Emergency switch is located at the
Front of the seat, below ISPS outlet
Front of the seat, above ISPS outlet
Back of the seat, between the foot bar and crew step
To call the cockpit for non-emergency matters, press
PRIO SEND
CAPT SEND
PRIO CAPT
Both SCL and YCL passengers are served by crew working from the SCL/CL galley located at Door 4
True
False
There are 2 types of service messages that can be displayed on passengers' IFE Passive and Active.
True
False
On the A350LH1 and A350LH2 aircraft, the locations of the Flight Crew Rest Facility and Cabin Crew Rest Facility are near _______ and _______ respectively.
D1R and D4L
D1L and D4R
D1L and D4L
The YCL seats on the _______ and _______ are manufactured by Recaro.
A350lh1, a350mh
A350lh2, a350ulr
A350lh2, a350mh
The A359 LH1 and A350 LH2 has 42 JCL seats, 24 SCL seats, and 187 YCL seats.
True
False
To exit the CCRF, press the OPEN DOOR pushbutton to unlock the door. The OPEN DOOR pushbutton is located at the
Top right corner of the door
Top left corner of the door
Top middle portion of the door
There are only JCL and SCL cabins on the A350ULR aircraft. There are no YCL seats on the A350ULR aircraft.
True
False
The A350LH1 and A350LH2 SCL cabin is fitted with 24 seats in a 2-2-2 configuration.
True
False
The CCRF has a sliding door with an electrical door latch control and stairs are provided to give access from this main entry door. This statement is
True
False
Crew can switch on the lights for the bunk using the __ that is located on the Information Panel
AAP
FAP
AIP
For the LH1, LH2 and ULR aircraft, the crew responsible for checking the FCRF and CCRF on ground are __ and __ respectively
Ls4, c4
Ls4, c2
Ifm, c2
A steady pink light appears on the ACP when there is a non-emergency cabin attendant call from another crew station
True
False
Which of the statement is true?
The AAP is located at D2L and D3L
There is AAP in both the FCRF and CCRF
The AAP enables crew to control/survey functions such as the lighting and temperature of the cabin
Passenger call light can be reset using the AAP
The AIP are LCD screens that display dial and call information from the PA/Cabin Interphone System and other system-related information (eg. Lavatory smoke location and pax calls)
True
False
Which statement is true?
Work lights are for crew’s use
Work lights light up the area above crew seats
Work light switches are located next to the crew seat
Work light switches cannot be found on the FAP
Work light switches can be found on the AIP
When the attendant call button is initiated from the lavatory
The attendant call button in the lavatory lights up. A blue light comes on at the ACP. A blue light comes on outside the wall of the lavatory where the call was activated. A HI chime sound
The attendant call button in the lavatory lights up. A amber light comes on at the ACP. An amber light comes on outside the wall of the lavatory where the call was activated. A HI chime sounds
The attendant call button in the lavatory lights up. A blue light flashes at the ACP. An blue light flashes outside the wall of the lavatory where the call was activated. A one tone chime sounds
The CABIN READY button can be activated by the CIC from the FAP at D1 and D4 via the CABIN STATUS page
True
False
Coffee/tea should be offered during tray distribution for all meal service types in S/YCL. An additional type of tea is offered during such flights:
Chinese tea on oriental flights
Green tea for all flights in and out of Japan
Green tea on all flights in and out of Korea
Masala tea on all India flights
Before serving the tray, crew must ensure that
The foil cover for the main course is in good condition and positioned firmly on the tray
The foil cover is not torn of stained with sauce
The handle of the coffee/tea cup is at the four o’clock position
The tray meal is clean and dry and items of the tray are neatly arranged
The main course is hot
Champagne in SCL is served in
Plastic cup only
Plastic champagne flute only
Plastic cup for hot drinks only
Plastic cup and plastic champagne flutes
Ambient meals will be uplifted EX-SIN for found trip use. They cannot be uplifted EXSTN
True
False
Pax having SPML or BTC should be offered a drink when the carts go out into the cabin
True
False
Which of the following statement about the S/YCL snack service is false?
Snacks are uplifted on flights above 9 hours
Snacks are to be offers at regular intervals during the lull period until depleted
Drinks should be offered together with or immediately after snacks are offered
Drinks should be offered at 45 mins interval
None of the above
Ice cream can be offered to pax using the bread basket or black melamine tray
True
False
Which statements are true?
Breadrolls uplifted in YCL can be consumed at cabin temperature
Breadrolls should be placed in the empty small bowl on the meal tray when ice cream is catered for desserts
For flights with SCL cabins, SCL pax will be catered a different type of breadroll of YCL
SCL pax must be served 2 kinds of breadrolls
Meal casseroles are heated up __ mins before the start of meal service
20
22
30
15
Orange juice and coffee/tea are offered during tray distribution for Breakfast and Continental Breakfast service
True
False
Food and drinks must be served from the sides of the cockpit and NOT over the centre pedestal
True
False
Which of the following statement is not part of the crew’s after landing duties
Place all hot towels (used and unused) and linens in the linen bags
Seal magazine bags, daily use first aid kits, amenity and toiletry airlardas/carts, drystore airlardas/carts etc.
Dispose all perishables from the chilling compartments
Retrieve and stow loose equipment, magazine, headsets, infant seat belts, extension seat belts etc. Log in CDL if there are missing/excessive infant/extension seatbelts
Switching on relevant switches in the galley
Which statement is false
Menu cards can be distributed on ground if time permits
Amenity kits can be distributed on ground if time permits
Drink/meal service is conducted in the direction from FWD to AFT
Magazines, children headsets, infant seatbelts, extension seatbelts etc must be retrieved and stowed as part of after landing duties
The ground duties for crew allocated B4/C4 include:
Preparing hot towels
Dressing of toilets and ensuring that cleaners have cleaned the toilets
Ensuring that the toilet systems are functioning eg. Toilet flush, pax call light etc
Changing the waste bin lining
The ground duties for crew allocated to B3/C3 include:
Setting up of the trolley for newspaper and earphones
Displaying of magazines in the magazine rack
Check and stow amenities for the flight eg. Plastic cups, amenity kits etc
Prepare menu cards
Crew should set up the bassinet only after take off, when the seat belt signs are turned off
True
False
All female crew are required to change into their cabin safety shoes before TTOL
True
False
Doors used for boarding must not be left unattended at any time during boarding and disembarkation of pax
True
False
The galley related duties include:
Power on relevant switches
Check serviceability of galley equipment and quantity of hollowware and floating equipment
Check meal types and trays catered and report to CL
Check and stow supplies of drystore and bar items
Doghouses with emergency equipment stowed in it cannot be used to stow any other items eg. blankets, pillows, passenger bags etc
True
False
The armrests of all the A350 SCL and YCL seats (with the exception of the front row YCL seats on the A350LH1 and MH) along the aisle can be raised/lowered to allow easier transfer of passenger with reduced mobility (PRM) from the wheelchair to the seat
True
False
On the A350LH aircraft, there are no overhead compartments above rows _____ due to the presence of the CCRF. Height of the cabin is also lower at these seats
58 to 62deg
57 to 63deg
58 to 63deg
56 to 62deg
There are no centre overhead bins in JCL
True
False
SCL seats on the A350 LH1, LH2 and ULR aircraft starts with row __
41
31
11
33
Bassinet points on the A350 aircraft are found on the
Bulkhead
Last row
Emergency exit
Which statement is false
Crew are required to greet, direct and assist pax during boarding
Safety video presentation is carried out before take off at every station
Primary crew are responsible for the safety equipment checks and the arming and disarming of slides
Crew can be seated at any crew seats for take off and landing
Which of the following foreign crew will wear gold coloured name tags
Taiwanese
Chinese
Indian
Japanese
Korean
Foreign crew can be assigned galley related duties on non-designated routes eg. Korean FSS operating a MEL flights
True
False
Work positions include
Where crew are to work
What their duties are
Where crew are to work and what their duties are
Assignment of work positions is given
By the CIC
At the briefing room during preflight session
Based on a fair distribution of senior and junior crew
All of the above
Supernumerary crew (SNY) onboard are
Flight observers
Inflight auditors/ward management leaders
Cabin crew under promotional training
Cabin crew trainees
All of the above
Which of the following statements about the ECAS switch is false
ECAS stands for Emergency Cabin Alert System
ECAS switch is located only in the JCL galley
ECAS switch is protected by a spring-loaded clear plastic cover to prevent accidental activation
The ON/OFF pushbutton on the water heater/steam oven/beverage maker/chiller has 3 different colour lights to indicate the status of the water heater. Blue indicated that the unit is
OFF
ON
In error mode
__ SCL/YCL galley is located at __ on the A350 aircraft
1, d3 area
1, d4 area
2, d2 and d4 area
When the chiller/water heater/steam oven/beverage maker is ON, the power pushbutton is
Green
Blue
Amber
Which types of item are allowed to be compacted into a trash compactor?
Food, plastic, aluminium & steel cans, glass bottles
Liquids, plastic, aluminium & steel cans, newspaper & pack
Food, plastic, aluminium & steel cans, paper & packaging
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