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A350 FLEET 2

Attendant Indication Panels (AIP) can be found at each door on all A350 aircraft

True

False

The entrance to the cabin crew rest facility on the A350LH1, A350LH2, and A350ULR aircraft is located at the area:

Between d5l and d5r

Between d1l and d1 right

Between d4l and d4r

The bassinet points in SCL on the A359LH1, A350LH2, and A350ULR are at seats 31D and 31G.

True

False

Facial Mist must be displayed in lavatories with YCL moisturizer on

All flights

All direct-USA flights

Flights with SCL cabin

The armrest of all the A350 SCL and YCL seats (with the exception of the front row YCL seats on the A350LH1 and A350MH) along the aisle can be raised/lowered to allow easier transfer of passenger with reduced mobility (PRM) from the wheelchair to the seat.

True

False

What is the total number of passenger seats on the A350LH1 and A350LH2 aircraft?

323

285

253

To unlock a lavatory door from the cabin side:

Access the lavatory page on the FAP and press the related door unlock button.

Lift the cover plate and slide the latch until VACANT is displayed.

Turn the lock screw and release the folding hatch.

The water supply to the galley equipment (e.g. The water tap, steam oven, water boiler, etc) stops if the water shutoff valve is set to the OFF position.

True

False

The SCL seats on the A350LH1 aircraft features open aisle side armrest (except the bulkhead seats) and the Video Touchscreen Handset (VTSH) for all SCL seats.

True

False

When the chiller/water heater/steam oven/beverage maker is ON, the power pushbutton is:

Blue

Green

Amber

The CABIN READY button can be activated by the CIC from the FAP at Door 1 or Door 4 via the CABIN STATUS page.

True

False

The A350ULR has 67 JCL seats and 94 SCL seats

True

False

The ________ In-Flight Entertainment (IFE) system is featured on the A350LH1, A350LH2, A350ULR aircraft, while the _______ IFE system is featured on the A350MH aircraft

Thales, panasonic

Panasonic, recaro

Panasonic, thales

The seat number ______ is not assigned to any seat row.

The Integrated Galley Trash Compactor is available on the ______ aircraft.

A350ULR

A350LH1 and A350LH2

A350MH

The _______ blue light on the Area Call Panel will lit up to indicate passenger call from the section ______ of the zone.

Outboard, front

Outboard, back

Inboard, front

In SCL, the IFE Emergency switch is located on the aisle seat at every row. For centre row, it is located on _____ seat

On all A350 aircraft, both the passenger monitors in SCL and YCL have touch-screen capabilities.

True

False

How many engines are there on the A350 aircraft?

Bassinet points are available in _______ on all A350 aircraft.

All cabin classes

JCL only

YCL only

Which statement is false?

A steady blue light on the flush button indicates that the Galley Waste Disposal Unit (GWDU)is on standby mode.

The Galley Waste Disposal Unit (GWDU) is only available in JCL galleys.

The Galley Waste Disposal Unit (GWDU) is a vacuum sink for the disposal of waste such as thick liquids.

There is 1 Galley Waste Disposal Unit (GWDU) in each galley on the A350 aircraft.

On the interphone handset, pressing the PRIO key, then pressing the PA key and holding the PTT key initiates:

A priority PA

A direct PA

A normal PA

The Cabin Crew Rest Facility has a sliding door with an electrical door latch control and stairs are provided to give access from this main entry door. This statement is

True

False

A Microwave Oven can be found in each YCL galley on all A350 aircraft.

True

False

The CLEAN pushbutton on the thermostat control unit under the sink in each lavatory deactivates the water faucet for _____ when activated. This allows crew to wipe dry the sink when conducting lavatory checks.

40 seconds

30 seconds

60 seconds

When the Network Loss indicator on the Water Heater is lighted up, it indicates that

There is no power to the water heater.

The aircraft potable water system does not supply the unit with water

Communication with the aircraft network is lost and the unit cannot operate when this indicator is on.

How many PRMD lavatories are there on the A350 aircraft?

What is the seat configuration on the A350MH aircraft?

40 JCL 263 YCL

67 JCL 94 YCL

42 JCL 24 SCL 187 YCL

There are 8 doors on all A350 aircraft. This statement is

True

False

To answer interphone calls, crew should (select all that apply):

Lift handset. Pink call light on the ACP will reset automatically.

Identify yourself and your station. eg. Jane at D2L

Press the CANCEL button when call is completed or to cancel the call

There are 2 Flight Attendant Panels (FAPs) on all A350 aircraft. They are located at:

D1l and d4r

D1l and d4l

D1l and d2l

Announcement can be transmitted to

Individual zones only

All zones

Individual zones, a combination of zones, or all zones

Which statement is true?

Each lavatory has a water shut off valve.

The water shut off valve is used when there is water leaking from the tap.

The water shut off valve is used when there is water leaking in the toilet bowl.

All of the above

To call the cockpit during an emergency using the cabin interphone handset, press (select all that apply):

CAPT PRIO

PRIO CAPT

EMER CAPT

CAPT

To make an interphone call from D2L to both D4L and D4R, you must:

Press INTPH and then press 4

Press 2 and then press send

Press 4 and then press send

SCL seats are available on the following A350 aircraft (select all that apply):

A350mh

A350lh1

A350lh2

A350ulr

In SCL, the IFE Emergency switch is located at the

Front of the seat, below ISPS outlet

Front of the seat, above ISPS outlet

Back of the seat, between the foot bar and crew step

To call the cockpit for non-emergency matters, press

PRIO SEND

CAPT SEND

PRIO CAPT

Both SCL and YCL passengers are served by crew working from the SCL/CL galley located at Door 4

True

False

There are 2 types of service messages that can be displayed on passengers' IFE Passive and Active.

True

False

On the A350LH1 and A350LH2 aircraft, the locations of the Flight Crew Rest Facility and Cabin Crew Rest Facility are near _______ and _______ respectively.

D1R and D4L

D1L and D4R

D1L and D4L

The YCL seats on the _______ and _______ are manufactured by Recaro.

A350lh1, a350mh

A350lh2, a350ulr

A350lh2, a350mh

The A359 LH1 and A350 LH2 has 42 JCL seats, 24 SCL seats, and 187 YCL seats.

True

False

To exit the CCRF, press the OPEN DOOR pushbutton to unlock the door. The OPEN DOOR pushbutton is located at the

Top right corner of the door

Top left corner of the door

Top middle portion of the door

There are only JCL and SCL cabins on the A350ULR aircraft. There are no YCL seats on the A350ULR aircraft.

True

False

The A350LH1 and A350LH2 SCL cabin is fitted with 24 seats in a 2-2-2 configuration.

True

False

The CCRF has a sliding door with an electrical door latch control and stairs are provided to give access from this main entry door. This statement is

True

False

Crew can switch on the lights for the bunk using the __ that is located on the Information Panel

AAP

FAP

AIP

For the LH1, LH2 and ULR aircraft, the crew responsible for checking the FCRF and CCRF on ground are __ and __ respectively

Ls4, c4

Ls4, c2

Ifm, c2

A steady pink light appears on the ACP when there is a non-emergency cabin attendant call from another crew station

True

False

Which of the statement is true?

The AAP is located at D2L and D3L

There is AAP in both the FCRF and CCRF

The AAP enables crew to control/survey functions such as the lighting and temperature of the cabin

Passenger call light can be reset using the AAP

The AIP are LCD screens that display dial and call information from the PA/Cabin Interphone System and other system-related information (eg. Lavatory smoke location and pax calls)

True

False

Which statement is true?

Work lights are for crew’s use

Work lights light up the area above crew seats

Work light switches are located next to the crew seat

Work light switches cannot be found on the FAP

Work light switches can be found on the AIP

When the attendant call button is initiated from the lavatory

The attendant call button in the lavatory lights up. A blue light comes on at the ACP. A blue light comes on outside the wall of the lavatory where the call was activated. A HI chime sound

The attendant call button in the lavatory lights up. A amber light comes on at the ACP. An amber light comes on outside the wall of the lavatory where the call was activated. A HI chime sounds

The attendant call button in the lavatory lights up. A blue light flashes at the ACP. An blue light flashes outside the wall of the lavatory where the call was activated. A one tone chime sounds

The CABIN READY button can be activated by the CIC from the FAP at D1 and D4 via the CABIN STATUS page

True

False

Coffee/tea should be offered during tray distribution for all meal service types in S/YCL. An additional type of tea is offered during such flights:

Chinese tea on oriental flights

Green tea for all flights in and out of Japan

Green tea on all flights in and out of Korea

Masala tea on all India flights

Before serving the tray, crew must ensure that

The foil cover for the main course is in good condition and positioned firmly on the tray

The foil cover is not torn of stained with sauce

The handle of the coffee/tea cup is at the four o’clock position

The tray meal is clean and dry and items of the tray are neatly arranged

The main course is hot

Champagne in SCL is served in

Plastic cup only

Plastic champagne flute only

Plastic cup for hot drinks only

Plastic cup and plastic champagne flutes

Ambient meals will be uplifted EX-SIN for found trip use. They cannot be uplifted EXSTN

True

False

Pax having SPML or BTC should be offered a drink when the carts go out into the cabin

True

False

Which of the following statement about the S/YCL snack service is false?

Snacks are uplifted on flights above 9 hours

Snacks are to be offers at regular intervals during the lull period until depleted

Drinks should be offered together with or immediately after snacks are offered

Drinks should be offered at 45 mins interval

None of the above

Ice cream can be offered to pax using the bread basket or black melamine tray

True

False

Which statements are true?

Breadrolls uplifted in YCL can be consumed at cabin temperature

Breadrolls should be placed in the empty small bowl on the meal tray when ice cream is catered for desserts

For flights with SCL cabins, SCL pax will be catered a different type of breadroll of YCL

SCL pax must be served 2 kinds of breadrolls

Meal casseroles are heated up __ mins before the start of meal service

Orange juice and coffee/tea are offered during tray distribution for Breakfast and Continental Breakfast service

True

False

Food and drinks must be served from the sides of the cockpit and NOT over the centre pedestal

True

False

Which of the following statement is not part of the crew’s after landing duties

Place all hot towels (used and unused) and linens in the linen bags

Seal magazine bags, daily use first aid kits, amenity and toiletry airlardas/carts, drystore airlardas/carts etc.

Dispose all perishables from the chilling compartments

Retrieve and stow loose equipment, magazine, headsets, infant seat belts, extension seat belts etc. Log in CDL if there are missing/excessive infant/extension seatbelts

Switching on relevant switches in the galley

Which statement is false

Menu cards can be distributed on ground if time permits

Amenity kits can be distributed on ground if time permits

Drink/meal service is conducted in the direction from FWD to AFT

Magazines, children headsets, infant seatbelts, extension seatbelts etc must be retrieved and stowed as part of after landing duties

The ground duties for crew allocated B4/C4 include:

Preparing hot towels

Dressing of toilets and ensuring that cleaners have cleaned the toilets

Ensuring that the toilet systems are functioning eg. Toilet flush, pax call light etc

Changing the waste bin lining

The ground duties for crew allocated to B3/C3 include:

Setting up of the trolley for newspaper and earphones

Displaying of magazines in the magazine rack

Check and stow amenities for the flight eg. Plastic cups, amenity kits etc

Prepare menu cards

Crew should set up the bassinet only after take off, when the seat belt signs are turned off

True

False

All female crew are required to change into their cabin safety shoes before TTOL

True

False

Doors used for boarding must not be left unattended at any time during boarding and disembarkation of pax

True

False

The galley related duties include:

Power on relevant switches

Check serviceability of galley equipment and quantity of hollowware and floating equipment

Check meal types and trays catered and report to CL

Check and stow supplies of drystore and bar items

Doghouses with emergency equipment stowed in it cannot be used to stow any other items eg. blankets, pillows, passenger bags etc

True

False

The armrests of all the A350 SCL and YCL seats (with the exception of the front row YCL seats on the A350LH1 and MH) along the aisle can be raised/lowered to allow easier transfer of passenger with reduced mobility (PRM) from the wheelchair to the seat

True

False

On the A350LH aircraft, there are no overhead compartments above rows _____ due to the presence of the CCRF. Height of the cabin is also lower at these seats

58 to 62deg

57 to 63deg

58 to 63deg

56 to 62deg

There are no centre overhead bins in JCL

True

False

SCL seats on the A350 LH1, LH2 and ULR aircraft starts with row __

Bassinet points on the A350 aircraft are found on the

Bulkhead

Last row

Emergency exit

Which of the following are cabin related work positions

Which statement is false

Crew are required to greet, direct and assist pax during boarding

Safety video presentation is carried out before take off at every station

Primary crew are responsible for the safety equipment checks and the arming and disarming of slides

Crew can be seated at any crew seats for take off and landing

Which of the following foreign crew will wear gold coloured name tags

Taiwanese

Chinese

Indian

Japanese

Korean

Foreign crew can be assigned galley related duties on non-designated routes eg. Korean FSS operating a MEL flights

True

False

Work positions include

Where crew are to work

What their duties are

Where crew are to work and what their duties are

Assignment of work positions is given

By the CIC

At the briefing room during preflight session

Based on a fair distribution of senior and junior crew

All of the above

Supernumerary crew (SNY) onboard are

Flight observers

Inflight auditors/ward management leaders

Cabin crew under promotional training

Cabin crew trainees

All of the above

Which of the following statements about the ECAS switch is false

ECAS stands for Emergency Cabin Alert System

ECAS switch is located only in the JCL galley

ECAS switch is protected by a spring-loaded clear plastic cover to prevent accidental activation

The ON/OFF pushbutton on the water heater/steam oven/beverage maker/chiller has 3 different colour lights to indicate the status of the water heater. Blue indicated that the unit is

OFF

In error mode

__ SCL/YCL galley is located at __ on the A350 aircraft

1, d3 area

1, d4 area

2, d2 and d4 area

When the chiller/water heater/steam oven/beverage maker is ON, the power pushbutton is

Green

Blue

Amber

Which types of item are allowed to be compacted into a trash compactor?

Food, plastic, aluminium & steel cans, glass bottles

Liquids, plastic, aluminium & steel cans, newspaper & pack

Food, plastic, aluminium & steel cans, paper & packaging

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