Digital Assessment Quiz
Digital Assessment Quiz
Discover how well your company is leveraging digital tools and data. This quiz will help you assess your current digital maturity and identify areas for improvement.
Key Aspects:
- Evaluate your data management practices
- Understand your metrics visibility
- Identify gaps and digital frustrations
Where is your data?
We store info all over the place, some digitally and some manually. We track it all in disparate systems, senior workers memories and paper
We store digitally, and we sort and track it that way
We're in transition. Most of our info is headed towards the cloud from the sensor to system data but we’re not there yet
Our data lives in the cloud right now
Which of the following metrics does your company track?
Order turnaround time
Inventory turnover
Suggestions?
How much visibility do you currently have in your metrics?
Low - Data is stored manually and tracked on excel
Medium - Each department has access to view and track real time KPI’s
High - Real time data is accessible and shared across the organization
How are your business processes set up?
We're mostly manual. We have our workaround and fixes we rely on without really looking for a more permanent solution
We've incorporated some digital, gaining efficiencies and some automation
Digital is transforming us from the CSR to the field worker and we’re starting to use analytics as well
Analytics and automation define us. We're folding digital lessons back into the structure and working to make it all as efficient as possible
What systems or tools are currently in place in your company?
Microsoft Excel
CRM/Marketing Automation
In-House custom-built solution
ERP Software (i.e. Infor, SAP, Herbst, Oracle etc)
How are you using technology to conduct your business daily?
We have older on-premises custom-built systems
Some business needs have driven commercial off-the-shelf (COTS) purchases
Agility has convinced us to start moving towards cloud investments
All of our systems are cloud-based, which keeps us on the cutting edge
How do you manage orders? 1=100% manual 5=100% digital
How do your field crews work?
Once dispatched, they have little to no real-time customer information and only asset information that they have carried with them
They have some customer information and history asset information available on the go
They have the most customer and asset information available on the go
Updated, real-time information in the field is standard, and they are advancing in cutting-edge tech areas.
What resources does your company have to implement new tech solutions?
Assigned Project Manager
Dedicated project resource team
Dedicated training or enablement resource team
All of the above
None of the above
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