Salesforce Training

What does CRM Stand For
Client Relationship Management
Customer Relationship Management
Cilent Retention Manager
Cool Real Manager
Which of the clouds helps your customers manage support information, connect with their customers for help, and resolve tough cases?
Customer Support Cloud
Sales Cloud
Marketing Cloud
Service Cloud
What is a Object compared too
A system
A Field
Table of Data
A file
What information do i store on Account
Information about the person
Information about the company
Information about the company's problems
Information about the sales deal
Which record does NOT have a relationship to Account
Lead
Case
Account
Contact
Once i've qualified the lead which is NOT a record i can convert too (Pick two)
Case
Contact
Account
Campaign
User
What information would i find on a Lead
Current progress of the Sales deal
details of the new people to my company
Details of potential new customers
details of customer issues
Which tool lets admins access object management settings for both standard and custom objects?
Schema Builder
Company Information
Object Manager
App Launcher
With identity verification, what happens when a user logs in from outside a trusted IP range?
The user is denied access to Salesforce
The user is sent a verification code that they must enter in order to continue
The user must also login through a social media platform to continue
None of the Above
Which of the following is NOT a standard fiscal year?
February 1 - January 31
July 1 - June 30
August 15 - July 31
January 1 - December 31
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