MS Teams Trivia
MS Teams Trivia Challenge
Welcome to the MS Teams Trivia Challenge! Test your knowledge of Microsoft Teams and its features with our engaging quiz. Whether you're an ITSD team member or just looking to learn more about MS Teams, this quiz is for you!
- 11 questions covering important aspects of MS Teams
- Multiple-choice and open-ended questions
- See how you rank against your peers
What do you do if a user calls because they are trying to join a Teams meeting with a remote 8845 Phone?
A. Troubleshoot and try to get MS Teams to call and join the meeting with video from the 8845
B. Tell them sorry but MS Teams doesn't work with 8845 video phones
C. Show them how they can call into the meeting with the video phone or have the meeting call them
D. Ask them if they have a bank iPhone and help them connect with audio and video from the phone
E. C & D
F. None of the above
When is WebEX chat feature being disabled?
Over this coming weekend
Sunday night, November 20th
Monday night, November 21st
WebEX messages will transfer to Teams:
True
False
How long will WebEX messages be available to reference?
They will no longer be visible in WebEX
They will be read only for 10 days after the feature is disabled
They will be available to read until the end of the year
MS Teams can be installed on personal phones and laptops:
Ture
False
Where can bank employee's go to find training information about MS Teams?
A. The Vault article about Teams includes video training and a QRG
B. Sean Lickfold's company-wide email included training materials
C. They can call the ITSD for troubleshooting and basic function
D. A, B & C are correct
Does the ITSD support MS Teams?
No, it is supported by the project team
If the ITSD knows how to fix the presented issue according to the Cheat Sheet created by Jordan Bradley, then yes. Otherwise, they escalate it to the project team
Yes! We are fully supporting MS Teams and following our standard escalation path (L1 > L2 > TA Team)
Anyone can create a Private Channel:
True
False
What is the best way in MS Teams for Mr. Banks to send a quick message to multiple people?
Reach out to his manager to create a Channel
Create a group chat
Copy and paste the message to each person in chat
What do you do if Tuesday you get back to back frustrating calls about WebEX chat being disabled?
Give up and stop taking calls
Message a fellow ITSD team member and complain about how much it sucks
Take notes of trends or themes and relay that information to Rachel or Dave
Scream at the top of your lungs
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