The Borough General Knowledge
The Borough General Knowledge Quiz
Test your knowledge about The Borough with our engaging quiz! From wine selection to customer service best practices, this quiz is designed to enhance your understanding of our offerings and expectations. Whether you're a new staff member or just want to refresh your memory, this quiz is for you!
- 12 interesting questions
- Multiple choice and text answers
- Great way to learn about The Borough
Why is it important to be attentive to the customer?
To ensure they have the best customer experience
To make you look good
To attempt to get tips
To create repeat customers
So they dont write a review
What should we do when a customer has first been seated?
Introduce yourself
Give them menus
Give them water
Get them drinks
Ask how everything was
Ask if they want to go to the bar to order
Have a moan
Create a conversation and engage with the customer
What is a check back?
Ask the customer if they want the bill
Check back over your shoulder to see if all is good
Go to table and ask them if they are enjoying everything so far
Check to see if the customer wants more drinks
Check the mirror to make sure you look good
Check to make sure your table has everything they ordered
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