How much is e-commerce maintenance impacting your business?

How many tickets regarding order errors do you typically receive in a month?
<20
22-99
100+
I don't know
How much downtime do you typically experience with your B2B web store in a month?
<2 hours
2 hours – 15 hours
16 hours – 40 hours
40+ hours
How many customers do you have that haven’t placed a repeat order via the web store?
<10
11-29
30+
I don’t know
What is your biggest frustration with maintenance on your B2B e-commerce solution?
It creates more support tickets.
It diverts the resources of my sales teams to cover routine order intake.
It shrinks my profit margins.
All of the above.
{"name":"How much is e-commerce maintenance impacting your business?", "url":"https://www.quiz-maker.com/QQWBMWG5F","txt":"How many tickets regarding order errors do you typically receive in a month?, How much downtime do you typically experience with your B2B web store in a month?, How many customers do you have that haven’t placed a repeat order via the web store?","img":"https://www.quiz-maker.com/3012/CDN/86-4146260/big-quiz-cover-maintenance.png?sz=1200-00000000001000005300"}
Quiz Maker Logo Make your own Quiz
Powered by: Quiz Maker