DM Control Plan Quiz - September

District Managers must visit each store on both a Saturday and Sunday once per ____

Week

Month

Quarter

Year

The Semi-Annual Store Safety Evaluation must be completed by the

District Manager

Store Manager

Store Manager and Assistant Store Manager

District Manager and Store Manager

DM weekly schedules must include all of the following except:

Start time and location

Scheduled cash audits

Store walks

Early departure times

Which of the following actions is not required after a robbery occurs?

District Manager must notify the Director of Operations

District Manager must perform a cash audit

Hold a store meeting to openly discuss the robbery

Store Manager must count all cash drawers

Employee to Employee communication does not involve the following:

Discussing matters that affect their area of responsibility

Regular feedback on the employee's performance

Providing relevant information to other employees affecting their ability to do the job

Communication about stand-in responsibilities

Following a robbery, a detailed report of the incident must be sent to the _____ via scan to mail

Director of Operations

Benefits Departmemt

Customer Service

Corporate Treasury

Demonstration and understanding of another person's viewpoint and considering their feelings is known as

Sympathy

Empathy

Rapport

Appreciation

Coaching develops people and teams through the following:

Effective questioning techniques

Strong listening skills

Empathy

All of the above

{"name":"DM Control Plan Quiz - September", "url":"https://www.quiz-maker.com/QQXO5FXDT","txt":"District Managers must visit each store on both a Saturday and Sunday once per ____, The Semi-Annual Store Safety Evaluation must be completed by the, DM weekly schedules must include all of the following except:","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}

Quiz Maker