Final Exam 2

The most important output of Define Scope is

An organization is forming a new project office. The new manager has decided to use formal project charters. As an experienced project manager, why would you encourage this practice?

Bill is working on making a list of assumptions for the project charter. Why is this list important?

Subject matter experts are utilized in a variety of process groups. When do they first get used.

Which statement is true about the difference between a project coordinator and a project expediter?

The project sponsor has not had formal sign-off on the proposed project. She has told you that you should begin working on the project planning process now. What is your first and best response?

Enterprise environmental factors are a part of the Develop Project Charter process. Which of the following is an enterprise environmental factor?

You are informed that you will be taking over a poorly managed project. You discover that a charter was never written for this project. How you should proceed?

The output of identifying stakeholders is which of the following?

Procurement documents are a part of which initiating process group?

You are working with the PMO office to gather information about why a stakeholder is opposed to the possbile project. This is known as what?

In what process groups should the stakeholder register be updated?

The project sponsor wants a list of key stakeholders along with their level of authority and their concern about the upcoming project. This is known as what?

Bill is gathering information to develop the stakeholder register for a construction project. He is asking which of the following he should not add to the stakeholder register.

Stakeholders can influence the project the most during which process group?

You are working on a project in the initial stages and are completing a review of the proposed project charter. You receive news that the project has been cancelled. What is the most likely reason of the selections?

You have identified a mid-level manager to be a key stakeholder in the project you are going to be assigned. He is unaware of the project. What is your best course of action to manage this stakeholder?

Stakeholder analysis includes all but which of the following?

A project team consists of all but which of the following

You are working for a projectized PMO. What is the best description of this?

What is the main benefit of developing a project management plan?

Which is an input to the develop the project management plan process group?

The project management plan contains the baselines for all but which of the following?

Once the project baselines are created, they may be changed by only what?

You have been asked to begin writing the project scope management plan. You are gathering the necessary documents to begin this process. Which of the following is required to do this?

The project charter is a key document used throughout the project scope management plan. Which of the process groups does not need the project charter?

Collecting requirements encompasses a variety of areas for different reasons. Which of the following is not a type of requirement?

Victoria is collecting the requirements for the project scope and a key stakeholder asks to include a requirement which was denied in the charter. What should she do next?

What is the definition of decomposition?

Chris is working on the schedule for a construction project. He sees that on day 14, the concrete is being poured. However, the next step cannot start until day 21. This is known as what?

Chris is working on the schedule for a construction project. He sees that on day 30, painting can begin while the drywall is being finished. This is known as what?

The project team has developed a project schedule. However, they find out that a number of key resources will be limited during the project. What method of scheduling should they consider using to help with this?

Which is the best description of the critical path.

Your consulting firm has been asked to provide an estimate on Project XYZ. Recently, your company completed project RTS, which was similar to XYZ. You use RTS as a template. This is known as what?

Your team is working on providing the initial budget estimate of $200,000 now that the project is approved. The team is working from a previous project and are able to present a definitive budget. How much is the budget?

Tim's project team is classifying direct and indirect project costs. Which of the following is a direct cost?

Your team is working on a new project and will require training on the new equipment. This training is known as what?

Three point estimating has two common formulas. These are known as which?

Which of the following is a part of the budget but not the cost baseline?

Your team is brainstorming on the best quality tools to use on the project in creating the quality management plan. Which of the following is not a tool of this process?

Quality initiatives such as TQM, Six Sigma and the Plan-Do-Check-Act cycle are examples of what part of quality?

Which of the following is an input to the plan quality management process group which relies on on the organizations internal policies and practices?

Kevin is presenting the project quality plan to the stakeholder meeting. One of the stakeholders asks what the difference is between grade and quality. What is your best response?

Your client has been comparing your project's plan to their standards set by Six Sigma methods. This is known as what?

There are five tools and techniques used in the plan human resources process. Which of the following is one of these?

Your project will require a large multi-discipilinary team from across your company. Their functional managers require information regarding their workers and their involvement in the project. Where will this information be found?

Which of the following is not an input to the plan human resources management plan?

Which of the following human resource theories states that human beings have basic needs and that people need to meet lower-level needs before they can move onto the next level of needs?

Your project management team is creating the human resource management plan. You are drawing up a grid that shows the project resources assigned to each of the work packages. This grid is known as what?

Carl is the project sponsor and you have been working with him on the human resources plan. Which of the following is true about the project sponsor and human resources?

Which of the following is an output of the plan communication process?

What is the sequence of steps in basic communication models?

Which is the most effective method to ensure a common understanding by all participants in communications?

The project manager is planning to have an internal team create a website for the project so that stakeholders can review the progress of the project. This is what type of communications?

During the planning process, there are a total of 4 stakeholders. When the execution process starts, 7 more stakeholders will be added to the communications requirements. How many additional communication channels does this create?

There are three risk themes or attitudes that can affect an organization and stakeholders. Which one of this is not considered an attitude regarding risk?

What is the only output of the plan risk management process?

One of the inputs to the plan the risk management process is the stakeholder register. What is the best reason this is needed in planning for risks?

Risks need to be examined for their probability, impact and either gain or cost. What term describes an organization's willingness to accept risk?

Peter is asking what a positive risk is as he says risks are all negative. You tell him what?

You are managing a project that involves a new website. If you build the website, it will cost $240,000 to build and $9,000 per month to maintain. If you go to an outside vendor, it will cost $180,000 to build and $14,000 to maintain. What is your best option?

There are seven outputs in the plan procurement management process. Which of these is not a output?

The key benefit of a cost-reimbursable contract is which of the following?

Which of the following is the most commonly used contract and most advantageous to the buyer?

In which process groups are stakeholders identified?

Your project team is working on a Stakeholders Engagement Assessment Matrix. The project sponsor asks what this is used for and you explain which of the following?

Why should precautions be taken in who receives the stakeholder management plan?

One of the team members asks the project manager how to send out a report to the stakeholders on a certain committee. The project manager tells her to do what?

Who should be in charge of the project during the executing process?

During the project work, the team realizes that some changes need to be made but time is short. What is the best step?

One of the key functions of the project manager during directing and managing the project is to do what?

There are three tools in directing and managing the work. Which if these is not one of these tools?

A critical change has been approved by the change control process. It will become an input which process?

All of the following are part of the direct and manage project work process except?

You are in the middle of the project when you discover that two key materials will not be available as planned. Your best course of action is to do what?

You are approached by a key stakeholder who offers you a promotion if you delay the project by a few days. What is your best response?

One of your key stakeholders has requested a delay in a project task in order to focus on a project unrelated to yours. You know that this will not affect the critical path. What is the best response

The team wants to update the schedule with some key changes. What is the best course of action for this task?

Due to severe quality problems, the project sponsor has told the project manager that quality is the most important issue now. If a problem occurs with quality, what is the best course of action?

The project is implementing a new quality system and the quality department is doing its own investigation of this new system. What action does this department take to make sure the new system is working?

You are currently working on quality audits for the project. What process group are you in?

The team is meeting regarding a new feature that another part of the company is using. This feature is not referenced in the project scope. What is this known as?

The project manager informs the team that they need to plan how to implement the quality policy. If this plan changes, which plan will also have to change?

Your team has been told that they will be audited by an outside quality management firm and they are concerned. What do you tell them?

The project has a CPI of .9 and an SPI of .92 when a key stakeholder asks you about some concerns she has on the quality of the project standards. What should you do in this situation?

You are performing quality assurance and selecting tools and techniques to implement this. Which of the following will not help you?

The team is preparing for a quality assurance audit and they are gathering the materials for this. What do they need?

Which quality assurance tool follows the process improvement plan to identify needed improvements?

You are meeting with the human resources department about acquiring the project team. What process group are you in?

The new project manager was promoted from senior developer. He was considered one of the best developers but is not doing well at managing his first project. His promotion was due to what?

There is a minor conflict between two team members. They ask the project manager to help them resolve the issue. However, the project manager says that he is unable to work with them as he is working on a critical problem with the client. This conflict resolution technique is known as what?

You and your assistant are working on a chart to present to management about the allocation of resources during the first two months of a four month project. What is the best tool to do this?

You are in charge of a small team working with others on a large project. Another team has missed several deadlines which your team depends on. You have spoken to the manager of the other team several times yet they have missed another deadline and your team will have to work through the weekend. What is your best course of action?

The team is discussing who should take responsibility for each WBS when a couple of team members disagree about some of the work packages. One member says that one work package needs to be decomposed further, while another says that another work package should be put in a different category. Your best option is to do which of the following?

The project you have been managing has been hard with a large number of approved changes. The team has been struggling to keep up and meetings are uncivil. Two team members will only attend by webcam and the rest of the team gets upset over the latest change. What is the best step to take?

You are into the third phase of a project and your core project team will be taking on four new members. What stage of the Tuckman ladder will they be on when they start this phase?

The PMO has made you the project manager after the previous manager left for a new position. Your project has completed a work package and two members of your team are not needed after this. Where should you get the information on how to release them?

The project will involve far more communication than your team has been used to in previous projects. What is the best way to ensure the best communication with all stakeholders throughout the project?

There are a number of complicated issues that will need to be communicated. What is the best way to handle this?

Regularly scheduled meetings are important for consistent updates. Which of the following is not a part of performance reporting?

During a conference call, one member has had his microphone on while talking to people in the hallway. What might this noise result in when it comes to the project team?

One example of a situation that requires formal written correspondence?

You are taking over a project that has been going on for the last 6 months. You have to assess the project quickly for your first meeting with the project team. What document should you request first?

An important change to the deliverables has been approved. All the stakeholders have been notified according to the communication management plan. A week later, a stakeholder calls and asks when this change was approved as it will affect some of his work. After informing the stakeholder of the timing of the change, what is the next best thing to do?

The project team is going to be adding 3 new team members to the group of 6 not including yourself as the project manager. How many total lines of communication will there be?

The virtual project team consists of people located in the seven different countries. What will be the the most critical tools for a successful project?

The computer upgrade project you are managing is very complex and was difficult to get approval. A lot of stakeholders wanted everything customized for their department but this was not possible. As you are now four months into the project, change requests are starting to come in. What will not help you in rejecting change requests for items refused during the project initiation?

The project manager is asking for a report which shows actual results versus planned results. Which report will provide this information?

You are gathering information for a regular update on the project for the stakeholders. What will you not need?

You are writing the regular project document updates for the project. What tool would not be useful?

What are the main reasons for the conduct procurement process? C128

You are reviewing the procurement documents to make sure they include all of the following except?

You are going to be negotiating the contracts in the next few days. What is your main objective with the negotiations with the seller?

Your organization requires that you obtain three estimates from outside professional organizations and one from the PMO before starting negotiations. This technique is known as what?

While negotiations are important for the project manager, what is the best statement regarding a project manager's role in negotiations?

Your team is reviewing the different proposals that have been submitting for some work that needs to be contracted out. What process group is your team in?

Your project is behind schedule and the decision to contract out some of the work has been made. In the past you have worked with ABC Contractors on smaller projects and want to use them. What should be a concern?

The proposals from the various sellers are in and your purchasing committee is reviewing the bids according to the weighted criteria in the procurement management plan. They are doing which of the following?

As part of your proposal, you need to submit the credentials of an engineering team to be permitted to bid on the project. This type of requrement is known as what?

Your organization wants to train a group of people for the PMP exam. There are a number of qualified training companies in the area, but your organization prefers to work with the closest company. This is an example of what?

The team wants to know why they need to maintain communications with the stakeholders all the way through the project. What is the key benefit of stakeholder engagement?

Which two management plans do you need to manage the stakeholders?

The project is nearing completion but there is one last milestone to reach. The initial excitement of the stakeholders is long gone and you need to keep them involved. What would be the best way to do this?

Your time will be limited to spend with the stakeholders. Which stakeholder would be most important to work with?

After having a meeting with a number of internal stakeholders, the project assistant needs to update the lessons learned and note what the stakeholder feedback was. These are examples of which stakeholder management output?

Your project is on budget and on schedule.  Your team has come up with a demo for the sales team to use for making their presentations to prospective customers.  You will do which of the following at the next stakeholder project status meeting?

For a project lasting 12 months, how often should the stakeholder management plan be reviewed during the execution of the project?

During a meeting between the key stakeholders and key team members a dispute has come up as how to handle a technical issue. What type of skills does the project manager need to use most to get the group to come to a consensus?

There is a resistant stakeholder who is key to the project success. Which set of skills would the project manager need to use to change their outlook on the project?

After a meeting with the financial department, there have been some changes to the amount of money available for the project. What will need to be updated in the manage stakeholder process?

Your team is working on Friday morning for the afternoon updates to the internal stakeholder meeting. Most of their work is about the progress made this week and the forecasts for next week. What process group are they working on?

What important cost and schedule forecast calculations are important in monitor and control project work?

A project team is writing up a number of updates and reports to complete the monitor and control project work process. What will they not produce?

The project manager needs to be aware of changes. In addition, the project manager should also do what?

During quality control, the project team found a problem and submitting a change to use a different grade of materials. This change does not impact the scope, cost or schedule. The change control board has approved the change and the project manager is updating various documents. What document needs to be updated?

In the monthly financial report, you see the following information: CPI =1.1, SPI=.9, PV=$500, SV=-$200. You cannot find the CV so you need to calculate it. What is the CV?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What is the CPI and SPI?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What is the CV and SV?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What are the conditions of the project?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What baselines must be changed?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What should be the next step?

The key tool in controlling the scope of a project is variance analysis. What is the best definition of this?

The project manager announces to the team that the deliverables are now accepted. What is the best explanation for this?

The quality control team and the scope validation group, which includes a team member of the client, are working on control quality and scope validation at the same time. A team member objects to this stating that they are two different processes. What is the next best course of action?

Your team is nearing completion of the project when the client is purchased by another company. As a result, the project has been cancelled. What should be done about scope validation?

How often may scope validation occur?

You have reviewed the latest SPI and want to fast track two activities. There is minimal risk and getting these two activities done will give you an opportunity to give the team a day of light work next week. You prepare a change request to make this happen. What process group are you working in?

The software portion of the project is running a couple days behind schedule. It is not on the critical path. The initial resource was supposed to be a senior developer, but he was not available. He has now become available. What is the best course of action?

At the end of the first month of a six month project, the project manager is reanalyzing the schedule. She is putting together a sequence of activities with the least amount of scheduling flexibility. What is this called?

The project team is having their retrospective review and determining the current velocity. What type of approach are they using?

Scheduling tools include network diagrams for illustrating activities. However, bar charts are used best for which illustrations?

The project manager is reviewing a schedule diagram and removes a step required to complete another task. She then changes that task to include the activities for the previous task. What should she do next?

Your team is reviewing a graph which shows a bar chart listing the most recent quality problems and their frequency. You are in what process group?

There are a total of eight inputs to control quality. Which of the following is not an input?

The project team has a quality standard of 3 sigma. What is the percentage that is represented by this number?

The team completed reviewing the deliverables and needs to use one additional tool. Which of the following tools are used in quality control?

The quality standard for the parts needs to be 4 inches. A sample of parts is 4.33, 4.29, 4.34, 4.31 and 4.30. What can be said about the parts?

Controlling communications ensures that the information needs of the stakeholders is met. What is not a tool of control communications?

You get an urgent call from a manager on the electrical portion of the project. He has not received a progress report for the last two weeks. You email him a copy right away but what should you do next?

A manager in your project has changed and the new person is requesting a progress report. Which tool should you direct your staff to use to provide this for him?

The project had a major problem and your team is now in crisis. What should be done with communicating the problem?

The issue log is an input to control communications. What is it used for in this process?

What is the best definition of contingency plans and workarounds?

Valerie has been comparing the last six weeks of performance data. She notices that everything is still within specifications but that the data appears to be going up a couple percentage points each week. She is involved in what activity?

During the weekly risk management meeting, your team is reviewing a high risk situation. They realize that the original response will not work as planned if the risk occurs. What should the next step be?

A previously identified risk has occurred. However, the risk response was not adequate to correct the problem and another $1,000 is needed to correct it. What can the team not do?

Most risks will be identified during which process?

The project is running overbudget and the project sponsor has asked you to see if you can negotiate with one of the vendors about their cost. You talk to the vendor and they offer to cut their bill by 10% if you make them the preferred vendor for a bid for another project. Your best course of action is which of the following?

Your project team is reviewing the work completed so far by a key vendor. The vendor's project manager has brought in documentation on lessons learned so far in order to identify key performance indicators. What is the activity you are currently performing?

Your quality team is not satisfied with the work of the vendor and has rejected the deliverables.  You need to do which of the following with the seller?

During contract negotiations, Jim makes some detailed notes which Sally signs. The contract is signed. However, while the work is being performed, Sally says she does not have to do the work in the notes because those were not included in the contract. What is required for Sally to do?

The control procurements process is tied closely to other monitor and control processes. Which process is the contract change control system integrated with?

The building has passed the final fire inspection. What should the next step be?

During a meeting with the project management team, the project sponsor mentions that he has to focus on a higher priority project. Your project is running smoothly but you still need some support. Your strategy should be to do what with the sponsor?

One of your senior managers sends you an email to address an upcoming concern. It says that a key stakeholder always expresses doubts when a certain milestone is in question. What is your best action to address this?

A team member notices that there is a variance between the performance measurement and the planned performance. She notifies the project manager. The project manager reviews the scope document and discovers that this measurement was not identified in the planning process. What project management process is this event a part of?

The team is reviewing the requirements tractability matrix while validating the scope. What is this used for?

Which of the following tools is the primary method to adjust the start times of a successor activity without work or resource impact?

There has been a change to the cost baseline. What portion of the budget does not necessarily change?

When are risk responses implemented?

The final deliverables have been accepted by the internal department. What is not a tool of project closure?

The phase has now been ended and what happens to the deliverables that were accepted?

As the team works on closing out the phase, a new intern asks what are the main benefits of a formal closing when all of the work has been done. What is not a key benefit of closing the project?

What is not needed as an input to the close project process?

The company is being bought out and the project that was just started has been terminated. What should the next step be by the project manager?

During the close project process, one other process is closed out at the same time. Which of the following is closed out as well?

Which of the following is not updated in organizational process assets during the project closing?

The buyer has completed the purchase and Sue is putting the final documents into the closed procurements file. These include the procurement file, lessons learned and the formal acceptance letter. These are part of which of the following?

Your team reviewed a significant task and decided the best course of action was to outsource the work. Your SPI is .9 and you are finalizing the open claims with the vendor. What process are you working in?

Due to a change in the market conditions, a project is being closed and the procurements that are being conducted also need to be closed. In which process group are the details to manage early terminations be found?

The project team have had a number of problems with the vendor and it has been decided and supported by senior management to terminate the contract. The vendor is demanding full payment but the deliverables were not completed. What is the next best action?

There are two processes involved in the closing process group. Which of the following statements is true?

While closing out a particularly complex set of procurements, the project manager asks the author of the contract to help him with reviewing the procurement process to identify success and failures. This is known as what?

The procurements are completed and the project team is updating the organizations process assets. Which of the following is not a key element that would be updated?