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PTS- Personal tax summary

What can you do when a PTS has accidently been confirmed?
Unconfirm and then Unissue
Reverse and delete halt
Leave detail notes that the PTS is not required
Regret your decision and apologise
Can you confirm PTS 2011?
Unconfirm and then Unissue
Reverse and delete halt
Leave detail notes that the PTS is not required
Regret your decision and apologise
A tax agent calls and says thats he needs to get the pts 2010 issued and confirmed. What will you do?
Issue it
Decline unreasonable request
Advise TA to write in
Transfer to TECH SUP
In a PTS a refund would show as.
-550
550
+550
+-550
What screen will you check if the bank account has been updated correctly?
CLC
View LInks
CRQ
CRM
The word confirmed in a PTS means....
PTS has been issued by post
Refund has been released
The details of the PTS have been confirmed
PTS is now in wait mode
Tim calls to get a refund what will you do? He does not have internet.
Confirm PTS
Ask him how much refund he wants and refund the credit
Checke RTF
Advise to go online.
Gross dividents are always entered with a negative sign in a PTS
Confirm PTS
Ask him how much refund he wants and refund the credit
Checke RTF
Advise to go online.
What address can a PTS go to if there is a TA on the account?
Agent
Customer
When can someone be selected to do a PTS?
A New Zealand resident
A New Zealand Tax resident
A person who has used incorrect tax codes
A person who has worked as a Salary and wages individual
Does a PTS have a document lodgement nubmer ?
No
Yes
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