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PTS- Personal tax summary

What can you do when a PTS has accidently been confirmed?

Unconfirm and then Unissue

Reverse and delete halt

Leave detail notes that the PTS is not required

Regret your decision and apologise

Can you confirm PTS 2011?

Unconfirm and then Unissue

Reverse and delete halt

Leave detail notes that the PTS is not required

Regret your decision and apologise

A tax agent calls and says thats he needs to get the pts 2010 issued and confirmed. What will you do?

Issue it

Decline unreasonable request

Advise TA to write in

Transfer to TECH SUP

In a PTS a refund would show as.

-550

550

+550

+-550

What screen will you check if the bank account has been updated correctly?

CLC

View LInks

CRQ

CRM

The word confirmed in a PTS means....

PTS has been issued by post

Refund has been released

The details of the PTS have been confirmed

PTS is now in wait mode

Tim calls to get a refund what will you do? He does not have internet.

Confirm PTS

Ask him how much refund he wants and refund the credit

Checke RTF

Advise to go online.

Gross dividents are always entered with a negative sign in a PTS

Confirm PTS

Ask him how much refund he wants and refund the credit

Checke RTF

Advise to go online.

What address can a PTS go to if there is a TA on the account?

Agent

Customer

When can someone be selected to do a PTS?

A New Zealand resident

A New Zealand Tax resident

A person who has used incorrect tax codes

A person who has worked as a Salary and wages individual

Does a PTS have a document lodgement nubmer ?

Yes

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