Managed Services Certification

Check ALL outcomes Datalink Managed Services can deliver

Always Lower Costs

Enable Revenue Growth

Improve Service Levels

Consolidate Infrastructure

Check ALL common challenges in IT operations

Struggle to deliver 24x7

Unable to meet project and business demands

Ability to solve technical incidents

Unable to hire/retain good talent

Check ALL common issues with Tools

Too many tools

Tools require care and feeding

Tools don't provide value

Alerts are too noisy

Datalink Central can do the following (Check all that apply):

On premise tools installed by Datalink and managed by client

Collect events from Vendor tool sets

Integrate into ServiceNow

Correlate events into actionable incidents

Datalink currently manages

1,000s of Network Devices

1,000s of servers

1000 clients managed

1000s of incidents a month

Service Transitions are completed in 4 weeks

True

False

Datalink's approach includes

We are an extension of the client's team

Leverage only Datalink's change process

Flexible Operational Model

Client's can't access the managed environment

The majority of our peers in the marketplace have profitable XaaS offerings

True

False

Datalink XaaS is a burstable hybrid cloud

True

False

Datalink IaaS can be delivered in a client's data center

True

False

DR as a Service can include DR Testing Events

True

False

Migration services are included in XaaS

True

False

XaaS is to be positioned as a managed lease option for clients

True

False

Client Architects are always enablers for Managed Services

True

False

Managed Services providers have a positive market perception

True

False

Sell Managed Services as an add-on after you get the PO for an infrastructure quote

True

False

A highly probable MS opportunity to close includes

Highest level is a manager

Unknown CIO criteria

We have written a SOW with client commenting back

We have provided a quote/proposal

MS is always better than Residency

True

False

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Managed Services Certification

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