What is a must before subscribing to an Elements meal plan?
Sign a Terms & Conditions form and book a consultation
Book a phone consultation with a dietitian
Do a Body Scan at the office and sign the Terms & Conditions form there
Sign a Terms & Conditions form
How many menues does Elements have?
1
3
2
Customizable
Can a client have the meal box delivered to a different location everyday?
No, a three days notice of location change is a must
Yes, if they inform Elements the day before
No, only one address is avaiable per subscription
Only by contacting Elements office directly
What do we do with a pending payment link?
Inform Elements management right away
Wait for two hours then resend it
Ask the delivery man to pick cash up
Call the customer about it
If a customer says the meal box is from a different menu than what they chose..?
We contact Elements
We ask the customer to re-order
We delete the current order and make a new one with the correct items needed
We check Google Sheets and compare the items received with the actual subscription menu
Single Gold plan..
consists of 1 lunch, 1 dinner & 1 snack
consists of 1 breakfast, 2 lunch, 2 dinner
1 breakfast, 2 snack, 1 dinner & 1 lunch
2 snacks, 2 breakfast, 2 lunch, 2 dinner
Couple Package plan..
Is one meal for two persons
Is offered in 3 meals and in 5 meals plans
is 3500 QR a month
Can be delivered to all areas including Al Khor
Are walk-in office appointments avaiable?
Only from 10:00 AM to 8:00 PM
Elements must confirm availability first
Must book a VIP appointment
If they will pay for a Body Scanape
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