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Zoho CRM Terms

Generate an engaging illustration of a person interacting with a digital dashboard, focusing on CRM tools and sales pipelines, with vibrant colors and a modern design.

Zoho CRM Mastery Quiz

Test your knowledge of Zoho CRM terminology with our engaging quiz! Whether you're a seasoned user or just starting, this quiz will help reinforce your understanding of key concepts.

Key Features:

  • 12 thought-provoking questions
  • Multiple-choice and checkbox formats
  • Immediate feedback on your answers
12 Questions3 MinutesCreated by EngagingTutor423
Who is the super admin for ACS?
Roger
Emma
Ingrid
Derek
Do admins get contacted by Zoho about billing?
No
Yes
The headers in the top menu are called...?
Sections
Pages
Modules
Areas
Any row of details under a module is called...?
A row
A record
A line
A file
A lead is someone you are planning on doing business with. They are sometimes reffered to as..?
Prospects
Numpties
Contacts
Prey
Once a lead is contacted and qualified (so you have talked or mailed them and have a sale, deal or opportunity to chase) they become a…?
Account
Prospect
Contact
Wee pal
A lead becomes part of the sales pipeline once they become…?
An account
A deal
A prospect
A contact
The company a contact works for is called...?
A client
An account
A customer
A supplier
The piece of work (sale, project etc.) being tracked through the sales pipeline is called...?
A prospect
A lead
A deal
A project
In Zoho terms, the email lists we have in ConstantContact would be considered...?
Leads
Prospects
Contacts
Accounts
Alan turns..
Contacts into accounts
Leads into deals
Propects into leads
Leads into contacts
Does this picture of the sales cycle makes sense to you?
Yes, I get it
No, what are you babbling about?
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