Zoho CRM Terms

Generate an engaging illustration of a person interacting with a digital dashboard, focusing on CRM tools and sales pipelines, with vibrant colors and a modern design.

Zoho CRM Mastery Quiz

Test your knowledge of Zoho CRM terminology with our engaging quiz! Whether you're a seasoned user or just starting, this quiz will help reinforce your understanding of key concepts.

Key Features:

12 thought-provoking questions
Multiple-choice and checkbox formats
Immediate feedback on your answers

12 Questions3 MinutesCreated by EngagingTutor423

Who is the super admin for ACS?

Roger

Emma

Ingrid

Derek

Do admins get contacted by Zoho about billing?

Yes

The headers in the top menu are called...?

Sections

Pages

Modules

Areas

Any row of details under a module is called...?

A row

A record

A line

A file

A lead is someone you are planning on doing business with. They are sometimes reffered to as..?

Prospects

Numpties

Contacts

Prey

Once a lead is contacted and qualified (so you have talked or mailed them and have a sale, deal or opportunity to chase) they become a…?

Account

Prospect

Contact

Wee pal

A lead becomes part of the sales pipeline once they become…?

An account

A deal

A prospect

A contact

The company a contact works for is called...?

A client

An account

A customer

A supplier

The piece of work (sale, project etc.) being tracked through the sales pipeline is called...?

A prospect

A lead

A deal

A project

In Zoho terms, the email lists we have in ConstantContact would be considered...?

Leads

Prospects

Contacts

Accounts

Alan turns..

Contacts into accounts

Leads into deals

Propects into leads

Leads into contacts

Does this picture of the sales cycle makes sense to you?

Yes, I get it

No, what are you babbling about?

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