Wyndham Knowledge Builder

Name:
How well trained do you feel as a Wyndham RM?
1
2
3
4
5
6
7
8
9
10
Wyndham as a brand requires parity across all channels.
True
False
Which systems are generally used to make rate and yielding changes?
Opera PM
SynXis CR
MyRequest
EZRMS
WynGuest
SynXisPM
Which systems could you use to make changes to house cancellation/deposit policies?
MyRequest
Opera PM
SynXis CR
SynXisPM
Which system should use to build and a load a new negotiated rate to the GDS?
MyPortal
MyRequest
Opera PM
SynXis CR
True/False: When submitting a new rate plan, I should always select a far out date like 2025 for the end sale date.
True
False
Which system should you use to attach a company to a rate plan?
SynXisPM
Opera PM
MyRequest
SynXis CR
Which systems could you use to alter your overbooking?
Opera PM
MyRequest
Synxis CR
Synxis PM
WynGuest
EZRMS
Where can you pull the rate plan summary report which is the easisest way to review rate plan information such as cancellation, deposit, rate category etc.
MyRequest
Opera PM
SynXis PM
SynXis CR
How many bar levels are in SynXisPM/EZRMS?
3
6
8
10
In what system do you change your bar values for EZRMS?
SynxisPM
EZRMS
Opera
SynXis CR
How do you restrict employee/friends/family SRP's?
Restrict rate code in Opera/SynXisCR
Submit to MyRequest
You can't
Email your DFO
How do you restrict Go Fast/Free Awards
Restrict rate code in Opera/SynXisCR
Submit to MyRequest
You can't
Email your DFO
How many employee/friends/family SRP's exist?
1
2
3
4
True/False: A hotel who finishes at 95% will get rembursed ADR for all all redemption stays instead of its tier reimbursement?
True
False
What system would you use to place/remove house and rate category restirctions for SynXis PM properties?
Opera PM
EZRMS
SynXisCR
SynXisPM
MyRequest
What systems could you use to place/remove house and rate plan restirctions for Opera properties?
Opera PM
EZRMS
SynXisCR
SynXisPM
MyRequest
Which systems would you use to place a daily selling limit on a rate plan?
Opera
MyRequest
SynXisPM
Synxis CR
How do you navigate to this screen in Opera?
Opera>PMS>Reservations>Calendar
Opera>PMS>RoomsManagement>OccupancyGraph
Opera>Configuration>RateManagement>RateAvailability
Opera>Configuration>RateClassification>RateCodes
Using the image above, what type of restirctions are you able to edit on this screen?
House
Rate code
Rate Category
Room Type
Cancellation
If Wyndham properties are direct connect with HotelTonight, the SH2C rate plan will act as the ....
GeoRates Promotion
Hotel Tonight Rack
HT Perks Promotion
Rack+ Breakfast Rate
How many local property promotions are you allowed to build?
1
2
3
4
Wyndham has seasonal promotions that vary by brand. To opt out of one of these promotions I can either _____ or ____...
Close these rate plans in the PMS/CRS
Email my DFO
Email whg.ratebuildoptout@wyndham.com
Submit a my request
What are the brand promotion rate codes that flow to all channels?
SR2, SR4, SR6, SSP, SP2
SR1,SR3,SR5,SS1,SP1
SR1,SR2,SR3,SR4,SP1
SP1,SP2,SR1,SR2,SSP
How do I add or change a local property promotion?
MyRequest
Opera
SynXis PM
DFO
True/False: The Wyndham Members Rate is built at a fixed 10% off BAR that cannot be changed.
True
False
What are the opaque and package rate plans for limited service properties?
LNZM
LNZE
LNZ4
LNY1
LNZ2
LNY2
LNY4
LNZY
How do I change my STR Comp Set?
Through MyRequest
Email DFO STR Comp Set Change Form
Email STR
True/False: To update content on brand.com I must submit a form via MyRequest
True
False
True/False: SBK8 and SBK9 are closed user group rate plans for booking.com that act as a members only/secret deal promotion?
True
False
What reports and file format are needed in Opera to run a Snapshot in Spider
ReservationEnteredOnBy (XML)
ReservationEnteredonBy (TXT)
HistoryForecast (TXT)
History Forecast (XML)
OccupancySnapshot (TXT)
OccupancySnapshot (XML)
What report and file format is used in Opera to quickly map rate plans in Spider?
RateCodeHeader (DelimitedTab)
RateCodeHeader (XML)
RateCodeDetail (DelimitedTab)
RateCodeDetail (XML)
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