Would you log this in CRS?

Customer stated that he would sue Honda Financial Services.

Mr. Customer requested duplicate statements and not received.

Customer stated that if his credit is impacted that he will sue HFS and Continental Honda ( dealer ).

CUSTOMER STATED WILL CONTACT HER ATTORNEY DUE TO INT RATE FROM INCEPTION 36 MONTHS AGO.

UDAPP - unfair interest rate on current contract, although they paid off a previous vehicle, perhaps based on their race or marital status.

Displeased with product condition at inception; suggested Dealer knew of defects prior to sale

Customer stated he may get lawyer in regards to vehicle repairs.