Mcs
Master Your Communication Skills
Enhance your workplace communication with our comprehensive quiz that evaluates your existing skills and knowledge. It's designed for anyone looking to improve their communication effectiveness in both personal and professional settings.
- Test your understanding of communication principles
- Identify areas for improvement
- Measure your current skills against best practices
The communication skills you already possess ……….. In the workplace.
Will be valuable to you for communicating
Must all be unlearned if you want to successfully communicate
Will likely hamper attempts to communicate
Are most likely sufficient to meet the challenges of communication
Are inapplicable to communication
All of the following are examples of communicating expect
Gesturing across the table to a friend to get him to stop telling the story he has begun
Speaking to your mother on the phone
Posting updates on Facebook to keep in touch with geographically distant friends and family
Emailing your employer to confirm scheduling issues
Reciting a list of dates to memorize them for an upcoming exam
Which of the following is NOT a good guideline for checking systematically for errors?
Read you work multiple times
Swap your work with a colleague
Proofread your work immediately after you finish it
Read your draft aloud
Look for your own common errors
A good interpersonal communicator
Engages in lengthy monologues
Avoids asking questions that are designed to move the conversation along
Invites the audience to respond after concisely making his or her point
Resists attempts of other people to share the conversation
Fights off interruptions from the audience to hold onto “the floor”
Which of the following best describes “upward inflection”?
It is normally used to indicate a question
It gives your verbal messages greater gravitas
It is used to convey declarative messages
It is rarely used in formal speech
It is very uncommon in North American culture
Which of the following pertains to team performance and expectations?
Performing a calendar review
Deciding upon meeting times and places
Deciding upon a feedback process for work that is being done
Determining the primary and secondary modes of communication a team will use
Distributing up-to-date contact information of team members
The first draft of a message focuses on
Creating a purpose statement
Getting your thoughts on paper
Evaluating your word choices
Analyze your audience
Perfecting your grammar
When you talk and you fail to invite or engage with any response from your audience, you are delivering ……
A decalogue
A monoglot
A dialogue
A distribute
A monologue
In the ACE process for communication, the second step is
Copying
Cutting
Collaborating
Considering
Composing
Nothing destroys audience attention more than
Minimizing verbal tactics
Projecting your voice to the back of the room
Pausing intentionally
Speaking slowly
Speaking in a monotone voice
Most experienced business writers know that it is more efficient to treat their first draft as a final draft.
True
False
As a good communicator, you need to know all technologies.
True
False
The first part of answering a question involves restating or summarizing it to be sure everyone heard it and that you understand it correctly.
True
False
Listening comprehension refers to how well you hear what is being said.
True
False
Research has shown companies that communicate effectively financially outperform companies that communicate less effectively
True
False
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