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Claims Processing Efficiency Test

How many different systems do you log into to check eligibility
Just one
More than one
Does your claims processing system offer access to HETS?
Yes
No
Does your claims processing system offer access to DDE?
Yes
No
Can you check and audit denials from within your core claims system?
Yes
No
Does your claims system flag and allow you to correct claims before you submit a batch?
Yes
No
Does your claims system provide instant ADR alerts?
Yes
No
Does your claims system automate secondary claim processing?
Yes
No
How long does it take to train new hires on your training system?
Less than a month
More than a month
Is your claims system built for all types of healthcare organizations or just post-acute care?
All
Just long-term care
How are support questions related to your claims system typically resolved?
Within a day
Takes more than a day
How quickly could you get a report on claims activity?
Within a day
Takes more than a day
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