What Do You Know About BODFS Orders ?

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Master BODFS Orders Quiz

Test your knowledge on BODFS orders and enhance your understanding of the processes involved. This quiz covers essential topics such as order fulfillment, customer interactions, and tools used to manage orders effectively.

Key Features:

11 engaging questions
Multiple choice, drop list, and text inputs
Score points for correct answers

11 Questions3 MinutesCreated by TrackingTree24

OCC should not call the store to schedule Jobsite pick ups.

True

False

You can see when an order is fulfilled from more than one store

True

False

Customer has BODFS order and says product is damaged/missing. What should I do?

An outbound call is needed if/when a customer calls before their order is scheduled to deliver.

True

False

Where can you find the information in OU to advise the customer on their delivery for BODFS order?

What should you do when a customer calls during their scheduled timeframe that their order is supposed to be delivered? Who should you call?

What happens to a customer’s order If the store has limited inventory (<10)?

It will be reassigned to another store

Order will be cancelled

The store will call the customer

The quantity available will be delivered.

OCC must contact store to provide the customer with their purchase receipts

True

False

Only the store can reschedule the customers delivery.

True

False

What Do You Know About BODFS Orders ?

Master BODFS Orders Quiz

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