Paperless Call Center

A visually engaging infographic depicting different types of customer profiles (salaried, self-employed) and their associated documents required for verification in a paperless call center setup.

Paperless Call Center Quiz

Test your knowledge on the essential mitigants for various customer profiles in a paperless call center environment. This quiz covers important topics for identifying valid documents for salaried and self-employed customers, as well as requirements for different types of housing situations.

  • 5 Multiple Choice Questions
  • Assess your understanding of mitigants
  • Improve your comprehension of customer verification processes
5 Questions1 MinutesCreated by EvaluatingPaper102
Which of these is valid mitigant for OV -ve (salaried customer)?
Salary Credit Banking
Company ID
Form 16
Offer Letter
Which of these is valid mitigant for OV -ve (self-employed customer)?
GST
ITR
Trade License
Form 16
Which of these is valid mitigant for RV -ve Owned house cases?
Electricity Bill
Lease Agreement
Passbook Front page
Rent agreement
Which of these is valid mitigant for RV -ve Rented house cases?
Passbook Front page
Rent agreement
Electricity Bill
Lease Agreement
What mitigant is required in cases with Untraceable addresses?
2 Additional landmarks
OGL Status
Employment Type
Type of business
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