Chapter 1 System Analysis and Design

Transaction Processing (TP) systems are inefficient because they process a set of transaction-related commands individually rather than as a group
True
False
Network administration includes hardware and software maintenance, support, and security.
True
False
A mission-critical system is one that is unimportant to a company operations.
True
False
Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction
True
False
In an information system, data is information that has been transformed into input that is valuable to users.
True
False
In a typical organization model, top managers _________.
Develop long-range plans, called strategic plans, which define a company's overall mission and goals.
Provide direction, necessary resources, and performance feedback to supervisors and team leaders.
Oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people.
Include users who rely on transaction processing (TP) systems to enter and receive the data they need to perform their jobs.
A(n) ______________ showed the data that flows in and out of a system processes.
Process model
Object model
Business model
Network model
Structured analysis is called a(n)______ technique because it focuses on processes that transform data into useful information.
Iterative
Process-centered
Inferred
Model-specific
Business support systems __________.
Provide job-related information support to users at all levels of a company.
Simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied.
Process data generated by day-to-day business operations.
'include email, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems.
A(n) _________________ is the set of beliefs, rules, traditions, values, and attitudes that define a company and influence its way of doing business.
Corporate culture
Team guideline
Mission statement
Ongoing-rule-set
In a typical company organization model, middle manager _______________.
Evelop long-range plans, called strategic plans, which define a company's overall mission and goals.
Provide direction, necessary resources, and performance feedback to supervisors and team leaders.
Oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people.
Include users who rely on transaction processing (TP) systems to enter and receive the data they need to perform their jobs.
A large concentration of servers working together is called a ________________?
Server window
Server application
Server ranch
Server farm
A(n) _______________ uses various symbols and shapes to represent data flow, processing and storage.,
Process flow diagram
Object model
Data flow diagram
Network model
Structured Analysis is a traditional systems development technique that uses a series of phases, called the _________, to plan, analyze, design, implement, and support an information system.
Object-oriented (o-o) analysis
Systems development life cycle (SDLC)
Transaction processing system (tp)
Enterprise resources planning system (ERP)
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