Please Select the Appropriate Type and Duration of Your Customer Interaction:

Reference/Research (in-person)
<5 minutes
6-30 minutes
30+ minutes
Reference/Research (phone)
<5 minutes
6-30 minutes
30+ minutes
Technical/Lab Assistance (in-person)
<5 minutes
6-30 minutes
30+ minutes
Technical/Lab Assistance (phone)
<5 minutes
6-30 minutes
30+ minutes
Directional/Referral (in-person)
<5 minutes
6-30 minutes
30+ minutes
Directional/Referral (phone)
<5 minutes
6-30 minutes
30+ minutes
If Tech/Lab Assistance, select what type:
Applications
Login Issues
Printing
Scanning
Wireless
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