CompTIA 1001 Quiz 1

A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all of the memory installed at the same time?

The power supply is not supplying enough power for the memory.

The memory has too many ECC errors and is shutting down

The server is overheating when all of the memory is installed

The server needs DDR4 memory, and DDR3 is installed.

A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?

Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

Immediately replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

Delete logical disk 0 and manually configure a new RAID array only using the known-good working drives. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

In the controller, convert the RAID 5 array to RAID 0 array to avoid system downtime. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

POST code beeps

Distended capacitors

Continuous reboots

Wrong BIOS time

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

Remove the case and organize the parts.

Document the screw locations.

Search the Internet for repair tutorials.

Consult colleagues for advice.

Place the device in rice for a few days.

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

Collate

Orientation

Duplex

Transparency

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Documents findings, actions, and outcomes.

Reboot the device to verify the fix.

Reconnect the device to the network.

Verify the settings in IPConfig.

Research the problem based on symptoms.

Run a virus scan.

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will MOST likely resolve the issue?

ipconfig /all

ipconfig /flushdns

ipconfig /release

ipconfig /setclassid

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

input voltage

Efficiency rating

12V rail amperage

Number of SATA connectors

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system.

Remove the static IP configuration from the desktop.

Set the laptop configuration to DHCP to prevent conflicts.

Replace the network card in the laptop, as it may be defective.

Bridge the LAN connection between the laptop and the desktop.

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements?

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?

Replace the write cache battery.

Check the event log any cache issues.

Clear the RAID configuration file and restart the PC.

Replace the RAID controller write cache module.

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following devices would BEST meet the owner’s needs?

Docking station

Port replicator

Thunderbolt

USB hub

A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance?

The connection if throttled.

There is a low RFID signal.

SSID is not found.

It is out of range.

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed?

Document and label the cable and screw locations.

Replace the screen with a non-OEM.

Update the firmware on the device before repairing it.

Wait for the vendor to provide more information.

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann’s needs?

Wireless charging pad

Built-in battery case

Extra charging cords

Airplane mode