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MB2-716 Certification Prep #1

Which of the following would be considered an unsupported customization?

Adding a custom entity using the Dynamics 365 user interface.

Creating a new form for entering data.

Editing an existing view in the application.

Deleting a field directly from the SQL database

Creating a dashboard containing multiple objects.

Which of the following is not a Dynamics 365 process?

Workflows

Custom Actions

Dialogs

Business Process Flows

Plugin

Which of the following statements about the Dynamics 365 Client for Outlook is not true?

You must always be connected to Dynamics 365 (no offline capabilities)

Dynamics 365 contacts can be synchronized with Outlook contacts.

You can work with Dynamics 365 lists, forms, and other items directly from within Outlook.

You can track e-mails as Dynamics 365 activities.

You accidentally import an unmanaged solution into your environment that contains a custom entity, a process, and a custom security role. The solution and all of its components need to be deleted. How would you do this?

Delete the solution which will remove all the components.

Remove the components from the solution

Unmanaged solutions cannot be deleted

Delete the solution then manually remove each of the three components

Which of the following statements about Managed solutions are true? (Check all that apply)

All solutions start as managed.

Managed solutions can NOT be modified directly

Managed solutions cannot be exported

When removed, all components items included are removed

Which of the following statements are true about entity Assets? (Check all that apply)

Assets can only be added when you first add an entity to a solution.

System entities will have all assets selected by default.

Assets can be added to an entity at any time.

Custom entities will have all assets selected by default.

What field requirement should you configure on a field to ensure that a user must enter a value?

Mandatory.

Compulsory.

Business Recommended.

Business Required.

Audited.

Which of the following properties cannot be changed after you save a field?

Field Security.

Display Name.

Data Type.

Auditing.

You created a custom entity with forms and views and published all your customizations. You can see it but no other users can. Which of the following is most likely the cause?

You forgot to set the managed properties.

You did not configure relationships.

You did not set security roles to allow access to the entity.

You set ownership to organization owned instead of user/team owned.

Which of the following entity properties cannot be turned off once they have been enabled?

Access Teams

Document Management

Queues

Allow for Quick Create

You create a simple field called total value. It multiple two fields on the entity together. You want to the field populate the value automatically. How can you do this?

Change the field type from simple to calculated.

Delete the field and recreate it as calculated.

Change the field type from simple to rollups.

Delete the field and recreate it as rollup.

Which of the following is not a field security permission that can be grated?

Read.

Append.

Create.

Update.

Which of the following statements about rollup fields in Dynamics 365 are true? (Check all that apply.)

You can have a maximum of 10 rollups per entity.

Rollup fields can be Audited.

Rollup fields can't be included in other rollup fields.

Rollup fields can't include Hierarchy Data.

Which of the following is true about Status and Status Reason fields for a custom entity?

The Status field is added by default, you must add a Status Reason field if you want to use it.

You can customize the Status labels and add more options to meet your requirements.

Status and Status Reason fields are only used with system entities.

You can customize the Status Reason labels and add more options to meet your requirements.

You can add more options to the Status Reason but you cannot modify the default options.

Which of the following are types of system views in Dynamics 365? (Check all that Apply)

Active

Quick Find

Lookup

Associated

Advanced Find

Which of the following chart types are available by using the UI tools in Microsoft Dynamics 365? (Check all that Apply)

Column

Line

Stacked Bar

Pyramid

Funnel

From the list below select all of the statements that will apply to a System dashboard you create. (Check all that Apply)

It will be visible to every Dynamics 365 user.

It can be included in a solution.

It cannot be accessed on Mobile Clients.

It can only use public views and system charts.

It must be published before it will be visible to users.

Which of the following are dashboard components that can be added to Dynamics 365 dashboards? (Check all that apply)

Charts

Quick Views

Iframes

Bing Maps

List

You have a dashboard that you want users to be able to use on the Mobile application. Which of the following determines if it will be available to a user on the mobile client? (Check all that Apply)

If it is a System Dashboard. (Only System dashboards can be made available on mobile).

If their security role(s) has access to the dashboards.

If it is a Personal Dashboard (Only Personal dashboards can be made available on mobile).

If the dashboard has been made Available on Mobile Clients.

If the name of the dashboard contains "Mobile Dashboard"

Which of the following statements are true about entities in Mobile Clients? (Check all that Apply)

An entity must be enabled for mobile to show in Mobile clients

The Site Map determines the order entities are displayed in Mobile Clients

Entities only show one in mobile navigation regardless of how many times it is listed in the SiteMap

Custom entities use the same Image in the Mobile client as the Web Client.

The Phone Client does have some differences from the Tablet Client. Which statement only applies to the Phone Client?

Only the first 5 Tabs or (75 fields and 10 lists) will display

There is an option to open Records in browser

You have the ability to detect duplicate records

Fields, Sections, and Tabs can be hidden

Both the tablet and Phone clients support multiple forms. Which statement about multiple form on mobile clients is True?

A user can Manually change forms on the Tablet client, but not on the Phone client

A user can Manually change forms on the Phone client, but not on the tablet client

It is possible to change form on both the phone and tablet client

Neither client provides a way to change form

Which of the following options are available when creating a Duplicate Detection Job? (Check all that Apply)

It can be scheduled

It can delete duplicates

It can send Notification

It can be created for any entity.

Which of the following entities does not have the ability to configure auto-number from within Settings - Administration - Auto Numbering?

Accounts

Cases

Campaigns

Orders

Which of the following statements are true about the root business unit in Dynamics 365?

It cannot be disabled.

It cannot be deleted.

It can be renamed.

It can have a parent business unit

Which of the following statements about teams in Dynamics 365 are true? (Check all that Apply)

Each team must belong to a business unit.

Team members must all come from the same business unit.

Each business unit has a default team that is created. You cannot add/remove users to it.

Dynamics 365 teams can own records

CRM has 3 synchronization methods available for syncing emails, contacts, appts., and tasks. It is possible to use multiple methods for syncing. Which of the following configurations are valid? (Check all that Apply)

A user's mailbox, can use Outlook client for incoming email, and appts., tasks, contacts, and Server-side sync for outgoing

A user's mailbox, can use the Server-side Syncing for incoming email, and appts., tasks, contacts, and Outlook for outgoing Mail

A user's mailbox, can use the Outlook client for incoming email, and appts., tasks, contacts, and Email Router sync for outgoing mail

A user's mailbox, can use Server-side Sync for incoming email, and appts., tasks, contacts, and Email Router sync for outgoing mail

Which of the following is not an access level setting for a security roles privilege?

Business Unit.

User.

Organization.

Global

None

Which of the following statements is true of a security role created in the root business unit? (Check all that apply)

All other business units will inherit this role

This role only applies the root business unit

The role can be edited in any business unit it exists in

The role can be edited only in the root business unit

The role can be moved to any other business unit

A user has two security roles assigned to them. The first allows them to read accounts, delete contacts, and edit opportunities. The second does not allow them delete contacts, but allows them update accounts. Which of the following statements are true?

The user cannot delete contacts.

The user can update accounts.

The user can edit opportunities.

The user can only read accounts.

The user can delete contacts.

You want to move a user to a different business unit. Which of the following statements are true? (Check all that apply)

The user will receive all security roles in the new BU they had in the old BU.

The user will lose any security roles that were assigned to the Them in the previous BU.

You cannot move a user from one business unit to another.

You must assign a new security role to the user in the new BU.

Any records owned by the individual user, will still be owned by the user.

You are going to use Dynamics 365's Positional Hierarchy Security feature. Your organization uses the following positional structure: 1) Sales People report to Territory Sales Managers 2) Territory Sales Managers report to Regional Sales Managers 3) Regional Managers report to VP of Sales 4) VP of Sales report to the CEO. Which of the following statements are true about the VP of Sales access to other records? (Check all the Apply)

A VP of Sales can read and modify Regional Managers Data

A VP of Sales can only read Regional Managers Data

A VP of Sales can only read Sales People's Data

A VP of Sales can read and modify Territory Sales Managers Data

A VP of Sales can only read Territory Sales Managers Data

Which of the following statements about Dynamics 365 are correct? (Check all the Apply)

The Positional Model can be used across Business Units

The Managerial Model can be used across Business Units

You can use both Managerial and Positional Security at the same time

You are granted either read or read and edit access to all entities in your hierarchy.

You would like to create a process that can be used to capture specific address information that is missing on a lead. You want to find which information is missing, and then prompt the user to enter it. Using the information entered you also need it to update the original record. Which process would you mostly use to accomplish this?

A Real-Time Workflow.

A Dialog.

A Background Workflow.

A Custom Action.

A Business Process Flow

You have created a workflow that should run every time a user creates a new lead in the system. You have activated it and verified that it runs when you create a new lead. However, the workflow does not run when any other user regardless of who they are creates a lead. What is most likely the reason?

You set the Scope of the workflow to organization.

You set the Scope of the workflow to User.

You set the Scope of the workflow to Business Unit.

You Set the scope of the workflow to Parent Child

Which of the following actions is available from Dialogs, but is not available for Workflows?

Create Record

Perform Action

Change Status

Query Dynamics 365 Data.

Which of the following statements is true about Business Process Flows?

A business process flow can only be enabled for out-of-the-box entities.

A business process flow can span multiple entities.

A business process flow can only be enabled for custom entities.

A user can switch to another Business Process Flow at any time, and the new process will continue from the same stage that the earlier process stopped.

You are creating a Business Process Flow, and have determined that it would be best to use a conditional branching. Which of the statements about conditional branching are true? (Check all that apply)

Branching rules must be based on steps in the preceding stage.

A branch can go up to 10 levels deep.

A branch can change to the next or future stage.

You cannot mix AND/OR operators in a single condition.

You have 4 Business Process Flows that have been created for a custom entity. Each one has different security roles defined for it. Which of the following statements are true when you create multiple BPF's for a single entity? (Check all that Apply)

The order number for a Business Process Flow is considered to help determine which Process Flow is default for a specific user.

If a user does not have access to the current process being used on a record, the Process bar is not shown in the application.

The users Security Roles are considered to help determine which Process Flow is default for a specific user.

User can switch to any Business Process Flow assigned to that entity that their Security Role provides them access to at any time when working with a record.

Which of the following features must be enabled in your Dynamics 365 Organization before you can use OneDrive Integration?

SharePoint

OneNote

Office Graph

Yammer

You have enabled OneNote Integration on your Dynamics 365 Organization. Users are asking about access to notes created in OneNote from Dynamics 365. Which of the follow statements is true about the security model? (Check all that Apply)

OneNote Notebooks, use the same security concepts as SharePoint Integration

Deleting a Dynamics 365 record will also delete the Document Location that points to the OneNote files.

Non Dynamics 365 users can access Notebooks created in Dynamics 365

Users do not need to have permissions on both sides to perform actions.

You went into settings and enabled office groups for the Account entity. When you open an Account, you notice that the Office Group stuff is not there. What did you most likely forget to do?

Did not click Save

Did not click Publish All

Forgot to enable Office Groups on the Account Entity Properties

Forgot to add the Office Group control to the Form

Which of the following statements about Dynamics 365 Online and Server-side SharePoint integration are true? (Check all that Apply)

Server-side is available for Dynamics 365 Online and Sharepoint Online

Server-side is available for Dynamics 365 Online and SharePoint On premises

Once enabled, you can switch to client side anytime

All of these

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