Top 10 Skills for the 21st Century Worker
CATHOLIC UNIVERSITY COLLEGE OF GHANA, FIAPRE
There are 20 Questions in this timed Quiz. You have 25 minutes to complete.
Choose the one alternative that best completes the statement or answers the question.
Compiled by:
CATHOLIC UNIVERSITY COLLEGE OF GHANA, FIAPRE
There are 20 Questions in this timed Quiz. You have 25 minutes to complete.
Choose the one alternative that best completes the statement or answers the question.
Compiled by:
You place the insertion point in the middle of a paragraph in Microsoft Word and start typing. But the new text deletes existing text. What's the problem and how do you fix it?
A. Word is in Overtype mode. Press BACKSPACE and retype.
B. The DELETE key is pressed in. Press DELETE again.
C. Word is in Overtype mode. Press INSERT to turn it off
D. There is no problem and therefore nothing to fix
In Microsoft Word, once you have deleted text, you can’t get it back…
A. True
B. False
In Microsoft Word, in order to save an existing document with a different name you need to:
A. Retype the document and give it a different name
B. Use the Save as.. command
C. Copy and paste the original document to a new document and then save
D. Use Windows Explorer to copy the document to a different location and then rename it
In Microsoft Excel, how do you change column width to fit the contents?
A. Single-click the boundary to the left of the column heading.
B. Double-click the boundary to the right of the column heading.
C. Press ALT and single-click anywhere in the column
D. Press F5 on your keyboard and then select “widen”
In Microsoft Excel when you see ###### in a cell, it means:
A. You have entered a number wrong.
B. You have misspelled something.
C. The cell is not wide enough.
D. The spreadsheet contains a virus
In Microsoft Excel, which formula can add up the all the numeric values in a range of cells, ignoring those which are not numeric, and place the result in a different cell?
A. Count
B. Average
C. Sum
D. Sub-total
A PowerPoint slide that consists of more than one level of bulleted text is called a ............ bulleted list slide?
A. Extra-level
B. Many-level
C. Multi-level
D. Super-level
A(n) .......... Is the basic unit of a PowerPoint presentation.
A. Object
B. Placeholder
C. Slide
D. Task pane
Which 2 key areas of personal growth and development are fundamental to leadership success?
A. Positive attitude & Self confidence
B. Creativity & Self confidence
C. Linguistic ability & Spiritual balance
D. Positive attitude & a Firm Hand
Which one of these skill areas will an effective Team Manager NOT focus on:
A. Selecting and developing the right people.
B. Delegating effectively.
C. Managing discipline and dealing with conflict.
D. Micro-managing team members’ tasks
At which stage of the “Simplex Model” would you write a clear description of the challenges you face?
A. Planning
B. Fact Finding
C. Problem Definition
D. Selection
The most time-consuming part of the decision making process, is when you evaluate alternatives?
A. True
B. False
Which of the following key areas is NOT that important to the success of a project?
A. Scope Management
B. Cost Management
C. HR Management
D. Systems Management
At which stage of a project would you create an initiation document?
A. Project Integration
B. Scope Management
C. Schedule Management
D. Cost Management
The Deming Cycle (Plan-Do-Check-Act) is an important tool for…
A. Quality Management
B. People Management
C. Communication
D. Risk Management
With Time Management skills, you would use a TO-DO-LIST to…
A. Set Goals
B. Prioritize
C. Manage Interruptions
D. Manage People
Which one of the following is NOT a sign of work-related stress?
A. Headache
B. Fatigue
C. Failed projects
D. Poor Decision Making
The “encoding” stage of a communication process involves choosing the right channel of communication.
A. True
B. False
In the communication process, receiving and interpreting information is called……
A. Encoding
B. Decoding
C. Encryption
D. Facilitation
Learning skills in the 21st Century does NOT involve………………
A. Critical thinking
B. Creative thinking
C. computerization
D. collaborating
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