PSM Training Quiz

Why does the “Take 5 to Know 5” matter? Is this crucial for our clients to do prior to pitching a prospective client? Why (in your own words)?

In your own words, why is Google My Business important for a business to have?

What are the essential marketing channels that a small business SHOULD be taking advantage of?

What does a complete marketing tool help a Small Business do? **Hint** This is more than just one thing, be specific.

What features in the app replaces outdated marketing strategies that Small Business are already using to little effect?

Why are Reviews something SMBs should be worrying about? What are some best practices for asking for reviews?

Why is saving time when SMBs engage with clients important? Does this help them with retention?

Why is customer retention so impactful to a SMB?

*Put yourself in your client’s shoes** I am a potential client in Long Island, New York and I own a pizza shop called “Singas Famous Pizza & Grill”. I want a mobile app, but I am not convinced I can afford it. Why do I need a mobile app? (Think about what you learned)

What are some common objections you think your client will run into and what is the solution to those objections?

Is there anything you would like to mention that you learned that was not asked above?

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