Training Quiz 01 - Multiple Choices

An educational quiz about cleaning services with a modern, engaging design featuring cleaning tools, a clock, and a house being cleaned.

Best Local Cleaners Training Quiz

Test your knowledge about Best Local Cleaners and our services with this engaging quiz! It's designed to help you understand our offerings and improve your expertise.

  • 19 multiple-choice and checkbox questions
  • Covering topics from service details to operational guidelines
  • Fun and educational for team members and potential clients alike
19 Questions5 MinutesCreated by CleaningExpert47
What is the contact number listed on www.Bestlocalcleaners.com.au
1300 284 576
1300 290 576
1300 280 570
1300 280 576
Select the two cities where we operate in Australia
Sydney
Melbourne
Canberra
Perth
Brisbane
Our quote is valid for
1 day
3 days
7 days
30 days
Is Oven cleaning included in End of lease service?
True
False
Available at Extra cost
Is Oven cleaning included in Deep Cleaning?
True
False
Available at Extra cost
Is Oven cleaning included in General Cleaning?
True
False
Available at Extra cost
Post Cleaning if the client is not satisfied with our service. We do refund some amount to client, without any question.
True
False
LEAD SLA: After second failed attempt to call the client, when should you attempt the Third contact with Client
Within 30 Minutes
After 10 Minute
Within 15 Minutes
Within 5 Minute
LEAD SLA: After first failed attempt to call the client, when should you attempt the Second contact with Client
Within 3 Minutes
After 1 Minute
Within 5 Minutes
Within 1 Minute
LEAD SLA: When should you attempt the first contact with Client
Within 3 Minutes
After 1 Minute
Within 5 Minutes
Within 1 Minute
Please select the True Statement
You can cancel or amend a booking without any charges before 12 hours of schedule.
You can cancel or amend a booking without any charges before 24 hours of schedule.
You can cancel or amend a booking without any charges before 72 hours of schedule.
You can cancel or amend a booking without any charges before 48 hours of schedule.
We offer Bond Back Guarantee with which product
General Cleaning
EOL Cleaning
Deep Cleaning
Commercial Cleaning
Please select the Correct Cleaning Service matching this definition: The checklist for deep and regular cleanings is the same. Deep cleaning involves more time, effort, and focus. We require that you choose the Deep Clean option if your house: Has not been cleaned in the last month Your home is not being maintained on a regular basis.
General Cleaning
End Of Lease (EOL) or Bond Cleaning
Deep Cleaning
Commercial Cleaning
Please select the Correct Cleaning Service matching this definition: This cleaning consists of basic cleaning activities which normally focus on removing visible signs of mess through vacuuming, dusting, and wiping things down and takes 2-3 hours depending upon the size of the house.
General Cleaning
EOL Cleaning
Deep Cleaning
Commercial Cleaning
Our website address is:
Www.bestlocalcleaners.com.au
Www.bestlocalcleaners.com
Www.bestcleaners.com.au
Www.blc.com
What activities are included with the General Cleaning
Grout Cleaning
Vacuuming
Oven Cleaning
Dusting
Sweeping
Carpet Steam Cleaning
Mopping
Bathroom/toilet cleaning
General surface kitchen cleaning
Window Cleaning
We offer End Of Lease Cleaning with Bond Back Guarantee for period of:
1 Day
5 Days
72 Hours
48 hours
What tools/apps do you need to use for your lead management
Zoom
Spreadsheet
ServiceM8
WhattsApp
PhoneApplication to Call client
Script Documents
All of the above
None of the above
When Talking to the Cust, What information you must capture to create a quote
Preferred Date
Preferred Time
Total Bedrooms
Total Bathrooms
Type of Service
Confirm email address
Property Address
Number of Kitchens
Number of play areas
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