How Strong is Your Strategic Planning Process?

When was the last time your team created or updated your strategic plan?

We create a new one every three years, with annual updates

It’s been a few of years since we created or updated our plan

Our team has never created a strategic plan

How effective was your team at meeting the goals outlined in your last strategic plan?

Extremely effective, we saw the results of our efforts impact and improve our hospital growth

Our last strategic plan had some impact, but it was hard to see a major difference

It wasn’t effective. We created a plan, but no one executed the ideas.

The last time your hospital created a strategic plan, who was involved in the process?

A select few from the leadership team and c-suite

It was an organization-wide effort, everyone felt they had input

No one really knows what the process was, leadership just presented a new plan at an annual meeting

With your hospital’s last strategic plan, was it clear to everyone what the action points were and how they were to execute upon the goals set forth in the plan?

Yes, everyone knew how the plan was to impact their job and there was clear direction as to how we were going to meet the growth, quality, service, and physician relations goals.

Some people understood the plan better than others, it hard to know what next steps should be once the plan was complete.

No one really knew what to do with the plan once it was finalized.

Was everyone supportive and onboard with hospital’s last strategic plan?

Yes, there was a feeling of organization-wide buy in, everyone seemed to understand the plan and seemed in agreement with the goals.

It didn’t feel like everyone fully brought in to the plan and its goals and there was disagreement within the leadership team about certain aspects of the plan.

No one outside of the team who created the plan was on board with the final outcome and the goals presented.

Does your hospital or health system have a mission that reflects the importance people attach to their work and their idealistic motivations, not just describing the hospital’s quality or target customers?

Yes

Does your organization have a set of core values which would stand the test of time and that the organization considers timeless guiding principles?

Yes

Does your organization have a vision that is beyond the current capabilities of the hospital or health system and current environmental trends, forces, and conditions that is truly visionary rather than strategic or tactical?

Yes

If you answered “yes” to the last 3 questions, would you say that your organization’s mission, vision, and values make an impact on the company culture?

Yes, people really believe in the organization’s mission, vision, and values and it effects the way our teams interact and perform

Sort of… we all know about the organization’s mission, vision, and values and they are mentioned at company events, but they don’t really impact our day-to-day work

They don’t make an impact at all - they are painted on our office walls, but they are more for decoration than for making a real impact

I didn’t answer “yes” to the last 3 questions

How well does your hospital’s strategic plan identify where your hospital or health system stands in the market?

We know exactly our standing in our service area regarding market share, volume, and demographics

We did some market share analysis and think we know where we are

We didn’t look at data. We’re more of a gut feel kind of place.

We don’t have a strategic plan

How well does your SWOT analysis guide your strategy development?

SWOT, what’s a SWOT?

We didn’t do a SWOT, we use other methods

Our SWOT analysis was thorough, honest, and data-based

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