Do you hold the key to confidence?
Unlock Your Consulting Confidence
Are you ready to boost your confidence as a consultant? Take our quiz to discover how well you understand the role of confidence in professional services!
- Test your knowledge on the importance of confidence
- Learn how to build and regain confidence in your consultancy role
- Find insights on dealing with challenging customer interactions
Why is confidence important in consulting and professional services?
So customers know they have hired the right consultant for the project
Consultants deal with higher-level professional people, these are usually people that are a little more demanding and can be more intimidating
Consultants have to deal with a lot of customer expectations
All of the above
What should I do if I do not feel confident in my role of consultant?
Leave, your wasting your time all consultants must be 100% confident
Do a self-analysis and try to determine what is behind the lack of confidence and work on it
I don't need to to be confident I get by just fine how I am
Being an over confident consultant is is the key to success!
True
False
Can I win in situations by acting confidently even though I may not feel it?
This is true for sure!
That doesn't sound right?
If I don't know the answer in a customer meeting how should I react?
Make something up and hope it is correct
If you’re confident that you don’t know, tell the customer confidently “I don’t know, but I’ll look into it"
Try to change the subject quickly without giving an answer
How can someone build self confidence?
Be prepared! Do research/homework prior to the customer engagement/meeting
If you fail, take the learning from it and move on
Ask questions and make suggestions
Ask for feedback on your performance from a colleague so you know the areas you may need to work on
All of the above
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