Enhance Your Hotel Knowledge
Enhance Your Hotel Knowledge
Test your knowledge about hotel operations, rooming procedures, and eco-friendly practices with this engaging quiz! Designed for hotel staff, management trainees, and anyone interested in the hospitality industry.
- 10 thought-provoking questions
- Multiple choice and checkbox formats
- Improve guest experience understanding
What are information to provide during rooming?
Room location
Bed types
Room level
Room view
The advantage of rooming?
Perform suggestive selling during rooming
Perform upselling during rooming
Gives guests a sense of happiness
Good impression of the hotel
The importance of meeting guests’ requirement?
Room view
Mini bar
Guest notifications
Having D&D tags
Why is it important to stay “green” ? State the incorrect one
Cost Savings
Competitive advantages
Guest loyalty
Build more buildings
What is suggestive selling?
Complimentary of late check out
Selling of products/services by suggestive alternatives
Switch guest decision to a more expensive product
Force a guest into a sale
The first three steps on how to properly room a guest ?
Issuing key, giving directions & escorting
Issuing key, offering services & escorting
Offering services, issuing keg & escorting
Present room facilities,offering services & leave and follow up
How does front office helps to go “green” ?
Replace plastic laundry bags
Keep recycle bins for paper & cans
Get rid of toiletries in plastic bottles
Cut down on the usage of papers
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