Basic Hotel Knowledge
Hotel Knowledge Challenge
Test your understanding of our hotel's operations and services with our engaging quiz! Perfect for both new and seasoned team members, this quiz is designed to ensure everyone is on the same page regarding hotel policies and procedures.
Topics covered include:
- Room types and amenities
- Housekeeping procedures
- Proper protocols for calling in sick
- Requesting days off
How many rooms does our hotel have?
37
12
72
61
48
60
What days do we provide full housekeeping service?
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Upon Request
True or False: We are allowed to put a roll-away bed in a room with 2 Queen beds.
True
False
How many ice machines do we have?
0
1
2
3
4
True or False: All vacant rooms should be inspected daily.
True, we need to
False, only the pre-blocked rooms need to be checked
If you're sick and you must call in, what is the proper procedure?
Have your grandma's cousin's Auntie call and leave a message that you won't be coming.
Call 20 minutes after you're supposed to be here.
Call your direct supervisor no less than 2 hours before your shift is scheduled to start.
Text the Crew Group Chat
When requesting days off work, what is the proper procedure?
Just don't show up.
Write it on a piece of paper and throw it into the sky.
Write it on the white board.
Write it on the office calendar.
Request time off through the crew app, or the request off form.
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