Abercrombie & Fitch AP Quiz
Abercrombie & Fitch AP Quiz
Test your knowledge on asset protection and shrink management in retail with our engaging quiz. This quiz covers essential concepts and practices that are vital for maintaining inventory integrity.
Key topics include:
- Understanding shrink and its types.
- Identifying internal versus external shrink.
- Best practices for loss prevention.
Term 'shrink' stands for:
The loss of inventory
Becoming smaller in size
Psychiatrist
None of the mentioned above
Shrink can be divided into 3 different types:
Financial, Irrelevant, Operational
Internal, External, Operational
Emotional, Internal, Financial
Financial, Internal, External
Internal shrink stands for:
Associate theft
Customer theft
Mistakes at the register
Everything what happens on the sales floor
External shrink stands for:
Mistakes while doing transfers or shipment
Lost shipment boxes
Customer theft
Everything what happens outside the store
Operational shrink stands for:
Mistakes while doing shipment
Mistakes at the register
Mistakes while doing transfers
Everything mentioned above
What is the BEST way to reduce external shrink?
Accusing customers you suspect of stealing
Providing exceptional customer service
Reporting suspected theft to the Home Office
Lowering the price of the items in the store
In case of the internal shrink you should:
Talk to the associate who you suspect
Start yelling at the associate who you suspect, so everyone can be a witness
Tell the managers
Report your suspicion through appropriate channels
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