Abercrombie & Fitch AP Quiz

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Abercrombie & Fitch AP Quiz

Test your knowledge on asset protection and shrink management in retail with our engaging quiz. This quiz covers essential concepts and practices that are vital for maintaining inventory integrity.

Key topics include:

Understanding shrink and its types.
Identifying internal versus external shrink.
Best practices for loss prevention.

10 Questions2 MinutesCreated by GuardingStock123

Term 'shrink' stands for:

The loss of inventory

Becoming smaller in size

Psychiatrist

None of the mentioned above

Shrink can be divided into 3 different types:

Financial, Irrelevant, Operational

Internal, External, Operational

Emotional, Internal, Financial

Financial, Internal, External

Internal shrink stands for:

Associate theft

Customer theft

Mistakes at the register

Everything what happens on the sales floor

External shrink stands for:

Mistakes while doing transfers or shipment

Lost shipment boxes

Customer theft

Everything what happens outside the store

Operational shrink stands for:

Mistakes while doing shipment

Mistakes at the register

Mistakes while doing transfers

Everything mentioned above

What is the BEST way to reduce external shrink?

Accusing customers you suspect of stealing

Providing exceptional customer service

Reporting suspected theft to the Home Office

Lowering the price of the items in the store

In case of the internal shrink you should:

Talk to the associate who you suspect

Start yelling at the associate who you suspect, so everyone can be a witness

Tell the managers

Report your suspicion through appropriate channels

Reporting internal shrink is:

100% confidential

Makes you eligible for a reward

Gives you the option to remain anonymous

Everything mentioned above

70% of external loss occurs:

At the register

In the fitting rooms

In the stockroom

None of the mentioned above

Abercrombie & Fitch AP Quiz

Abercrombie & Fitch AP Quiz

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