Principles Of Marketing - Quiz for Mid exam 
 

___________ Is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
Marketing Mix
Sales Orientation
Marketing
Target Market
None of the above
____________ It's a philosophy that assumes that a sale does not depend on an aggressive sales force but rather on a customer’s decision to purchase a product; it is synonymous with the marketing concept
Market Oriented
Production Orientation
Sales Oriented
Marketing Concept
Societal Marketing Orientation
_____________ Is a Company wide business strategy designed to optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise customer groups
IRM
CRM
HRM
CMR
ORM
____________ Is Relative cost of a standard set of goods and services in different geographic areas
Recession
Cost of living
Basic Research
Cost of Research
Cost of goods sold
_______________ Is the study of people’s vital statistics, such as age, race and ethnicity, and location
Sociality
Demography
Phycology
Social Media
Purchasing Power
______________________ Is when a company implements strategies that attempt to shape the external environment within which it operates
Environmental Scanning
Target Market
Environmental Management
Component Lifestyles
Purchasing Power
__________ Is a value or attitude deemed acceptable by a group
Value
Norm
Perception
Personality
Self Concept
__________________ Is how cultural values and norms are passed down to children
Self-Concept
Self Perception
Opinion Leader
Socialization process
Personality
__________________________ Is a method of classifying human needs and motivations into five categories in ascending orderof importance: physiological, safety, social, esteem, and self-actualization
Motive
Subliminal perception
Stimulus generalization
Maslow’s hierarchy of needs
Selective Distortion
__________________ Is a process whereby a consumer changes or distorts information that conflicts with his or her feelings or beliefs
Selective Retention
Selective Distortion
Selective Exposure
Learning
Subliminal perception
Sales-oriented organizations place a higher premium on making a sale than on developing a long-term relationship with a customer
True
False
Marketing cannot occur if an exchange does not occur
True
False
Education is the primary determinant of a person’s earning potential.
True
False
Basic research is aimed at a specific, pragmatic problem.
True
False
Consumers Always buy products that jeopardize their self-image
True
False
Repetition is a key strategy in promotional campaigns
True
False
Price often influences the level of expectations for a product or service
True
False
Recognition of an unfulfilled need and a product that will satisfy it is ‘Want’
True
False
For Achieving a market orientation , you should involve some point , which one is right
Obtaining information about customers and competitors and markets
Examining the information from a total business perspective
Determining how to deliver superior customer value
Implementing actions to provide value to customers
All the above
Which of the following is a critical component of a market orientation
An understanding of the competitor's strengths and weaknesses
An aggressive sales force that can reliably generate sales each year
An aggressive promotional strategy that might help save a bad product
A resource assessment to decide what a firm can produce most easily irrespective of customer needs
None of the above
Companies are using several approaches to keep innovation strong, One of the following is not from those approaches
Building Scenarios
Talking to early adopters
Enlisting the web
Catering to entrepreneurs
Using food research
Which of the following is true of routine response behavior
Consumers buy an unfamiliar, expensive product or an infrequently bought item.
Consumers' involvement is high as the decision-making process is the most complex.
Consumers first buy products or services and evaluate them later.
Consumers spend time deliberating a new brand in a familiar product category.
All the above
Which of the following is true of the consumer decision-making process that impacts marketing decisions
It frequently occurs in a vacuum.
It can rarely be influenced by the social factors surrounding a consumer.
It always decreases the involvement of consumers as they progress through the process.
It can be strongly influenced by psychological factors.
None of the above
Mira Corporation is training their employees on finding the best way to give a solution to the customer problem and provide their managing skills in order to take an action if the manager is busy or is not on the place when the customer have problem, this is an example of
Teamwork
Empowerment
Societal Orientation
Esprit de corps
None of the above
Walt Disney is training their employees to help each other in problems , and work together to increase the customer satisfaction and make the firm with a high success , this is an example of
Empowerment
Relationship Marketing
Teamwork
Building Relationships
None of the above
Mira fashion company had open a service that sell clothes and jewelry to women that are ages between 18 to 35, This is an example of
Marketing Mix
Component Lifesyle
Target Market
Environmental Management
Environmental Scanning
Ahmad Believe that Al-Junaidie Hummus have a fantastic Flavor , When Ahmad sees Al-Junaidie Yogurt at carrefour , he purchase it assumes that it has the same flavor , Ahmad preference to Al-Junaidie Products can be attributed to a form of learning , Which of the following describe it
Product Differentiation
Selective Distortion
Self-Actualization
Stimulus Generalization
None of the above
Mira & Abeer are two friends who belong to different ethnic groups. While Mira is taught by her parents that it is polite to make eye contact and greet passers-by when walking on the road, Abeer is taught to avoid eye contact in the same situation. Mira and Abeer actions can be attributed to
Psychological Influences
Age Demographic
Cultural Differences
Consumer Behavior
Color Influences
Omar is looking to buy an PS4 but he is confused about which one is the best. Therefore, he asks his friends who have recently purchased PS4 for their opinions. In this case, Peter's buying decision is likely to be influenced by a(n)
Secondary Membership Groups
Primary Membership groups
Opinion Leader
Aspirational Reference Groups
Nonaspirational Reference Groups
A Company that manufactures Chocolate , learn through research that Chocolate and Vanilla Flavor is the most important requirement for it’s consumers , And the company doesn’t have this flavor , so , the company changes it’s formula to manufacture chocolate that they will have that new flavor , Which of the following has the company used to satisfy the target market
Promotion
Identifying
Target Market
Consumer Behavior
Stimulus
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