Digital Marketing

A website must be hosted on a ________.
Browser
Interactive Device
Server
Term often used when software is made available on a fee for usage basis:
Applications Software Providers
Proprietary Software
Software as a Service
The phenomenon we call "the Internet bubble" was characterized by:
Many Internet businesses that had not attained profitability.
Venture capital available to even questionable business models.
Both of the above.
The basic business models used on the Internet include:
Multi-channel marketing.
Target return on investment.
Disintermediation.
Sales force.com exemplifies:
A “cloud computing” product that shows the power of connectivity in a network.
A proprietary product used by a single user.
Technology that is used primarily to develop proprietary software.
Technology that can integrate location into marketing applications is called:
Apps
Web 3.0.
GPS
The most common way consumers discover new online products is through:
Search
Merchant emails.
Social networking sites.
Businesses have enthusiastically adopted the internet for marketing for the following:
Attract new customers.
Customer retention.
Both of the above.
There is little room for growth in mobile or broadband in developing countries.
True
False
Web 3.0 refers to websites and applications that will understand and respond to the user’s intent.
True
False
When setting objectives for a website, marketers must be concerned about:
A website that offers entertainment to visitors.
Making sure the website is equipped to conduct ecommerce.
The role of the site in overall marketing strategy.
The nature of website objectives will depend on:
Tasks visitors expect to perform on the site.
The types of hardware and software that will be used.
How visitors are going to be attracted to the website.
In developing the site navigational structure it is important to:
Have every page represented on the main navigation bar.
Construct a hierarchical diagram of site structure.
Turn it over to technical personnel who have the necessary expertise.
Among the types of testing that marketers can do to improve their websites are:
Concept testing, beta testing, and monitoring customer feedback.
prototyping, exploratory marketing research like focus groups, and beta testing.
Both of the above.
The site navigational structure:
The first step in the web development process.
A technical issue to be handled by the informational technology department.
Takes into account how easy it is to move around the site.
Deploying and tuning the site:
Needs to be performed by the marketing department.
Indicates how other marketers are creating online customer experience.
Is essentially a technical task.
Most website visitors skim content instead of reading it word by word.
True
False
The navigational structure of the website is a technical issue to be handled by the IT experts.
True
False
A heatmap helps visitors understand the layout of a website.
True
False
A site is “sticky” if it is difficult to leave and often revisited.
True
False
A cookie is a small piece of code stored on a user's computer that identifies the user to the website.
True
False
The fundamental difference between HTML and PHP is that HTML is a static client-side language while PHP is a dynamic server-side language.
True
False
A server is the hard drive storage on your laptop computer.
True
False
Which of the following is a type of website traffic?
Direct
Referral
Search
All of the above
The primary conversion on a retail website is typically:
Purchase
Sign up for email deals
Create an account
Pay for a premium account
What is a way a media site might measure engagement?
Pageviews
Video views
Time on site
All of the above
A retail website that has both a high level of traffic and a good conversion rate can still improve its success by increasing average order value.
True
False
Amazon.com increases average order value by:
A. Provides product reviews
B. Recommends complementary products
Both A and B
Neither A nor B
IP in 'IP address" stands for Internet Principles.
True
False
Unpaid referral traffic comes from paid search traffic.
True
False
The term used to describe the expressed willingness of consumers to receive further promotional material from the marketer is:
Opt-in.
Opt-out.
Registration.
The minimal acceptable standard for permission marketing is:
Opt-out.
Opt-in.
Confirmed opt-in.
The Golden Rs of email marketing include:
Reciprocity
Recency
Relevance
Identify the three activities best suited to email marketing.
Newsletters, alerts and reminders, lead generation
Promotions and discounts, newsletters, alerts and reminders
Newsletters, interstitials, promotions and discounts
Which choice below best represents why direct email marketing is superior to direct mail?
Faster, higher response rate, better list
Faster, cheaper, better tracking
Faster, higher response rate, cheaper
The CAN-SPAM act requires applicable emails to have the following:
Physical address, valid reply-to email, opt-in box.
Physical address, valid reply-to email, unsubscribe provision.
Physical address, valid reply-to email, P.O. Box.
Which of the following is a good tip for a successful email marketing campaign?
Include lengthy articles to draw in the reader
Make use of the subject line to increase response rate
Restate your privacy policy on your web page
The number of people who took action on the email divided by number of emails is called the:
Click-through rate.
A/B testing.
Bounce rate.
Spam is only a minor annoyance to most Internet users.
True
False
A robust customer database is one key to effective email marketing.
True
False
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