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Maintenance check 5/12 - 5/18

What is your name?
If a phone user wants to become a client and pay with paypal, what command should you use to send him/her to the site and to the payment wizard
/magiclink buy
/getpayment
/pitch
Where can a client find the link for their session history?
In "Get Coaching" in the User Menu
In "Settings" in the user menu
If a client wants to cancel/postpone the 10 free minutes, what should you do?
Adjust the timer to 0 and /end the session
Adjust the timer to 0 and leave it at that
What is the command to bring up the crisis agreement?
Clients can see how many minutes have gone by in their session
True
False
If you have already used /pitch and need to get they payment wizard up again, its okay to use /pitch again
True
False
What is our refund policy for a full refund?
Full refund if they cancel at least 24 hours prior to the appointment start time
Full refund if they cancel at least 48 hours prior to the appointment start time
If a client has spent $1750, how many hearts can they borrow?
100 hearts
400 hearts
750 hearts
If a client has paid $5000, what is the max amount of hearts they can borrow?
400 hearts
800 hearts
1200 hearts
1600 hearts
The system automatically sets the age for users
True
False
Where an a client/coach find a clients Session History?
They can get there through Settings
They can get there through Get Coaching
They can get there if they ask a coach
If a client returns after a few days with one simple question, its okay to respond outside of a session
True
False
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