Business Development - Contracts

In section 2, Exclusive Rental Management, what 3 things does the owner agree not to do?

What fees are included when determining commission to the owner?

If the owner wants to book family or friends in the home, what should they do?

How would you explain the marketing fee, and what it includes, to the owner?

If the owner cancels their contract within 180 days of signing, what billable expenses are they liable for?

Do property photos taken by the marketing department belong to the owner?

Is the owner required to purchase the drone video?

If the owner does purchase the drone video, who owns the rights to said video upon termination of the contract?

What is the hourly rate for maintenance repair work on the property?

What is the total cost of repair work allowed without owner approval first?

What other maintenance services/materials are billed to the owner periodically?

Who is responsible for paying for lawn care and pool services?

How would you explain the cost of the KABA lock and how it is the best option for their rental property?

How many sets of linens is the owner responsible for purchasing?

Is the owner responsible for the cost of replacing missing or worn linens?

How often is the property deep cleaned? Who is responsible for the cost of the deep clean?

What is the total of the off-season escrow and what is it for?

In the case that a guest damages owner property, who is responsible for the cost of those damages?

Is Five Star responsible for the costs associated with normal wear and tear of a property such as carpet stains, missing kitchen utensils, etc.?

When is the property inspected for damages and/or missing items?

If an issue is detrimental to a guests stay, what can Five Star do to rectify the situation according to the contract?

What is the minimum amount of personal liability insurance that the owner is required to purchase and withhold throughout this agreement?

Who should be present for the annual inspection and inventory of all major furnishings and miscellaneous items?

What is the weight limit on pets if the owner opts to be pet-friendly?

In what case is it recommended to lower rental rates?

In case of a lawsuit resulting in damage to a person or property occurring on the property, who is responsible for taking care of these claims?

What is the recommended number of days that the owner has to terminate the agreement?

What is the protocol for the cleaning fee if the owner is staying in the property?

How often do we pay the owners for their rentals?

Upon signing the agreement, what information is the owner required to provide?