{"name":"2. While writing an email or responding to a chat, it is a good practice to keep your paragraphs ________.", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"2. While writing an email or responding to a chat, it is a good practice to keep your paragraphs ________., 3. SLA stands for _________?","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}