Finance Training Quiz

Your Name
If you find that an incident has not been resolved but all the requested information is now in the load, you ARE ok to close the incident.
True - If all has been resolved you are OK to close all incidents including accounting related.
False - Accounting incidents should only be closed by Accounting reps.
After how many days of an invoice not being paid, is it subject to third party collections?
30 Days
61 Days
45 Days
90 Days
When Requesting a change to what we paid the customer, you must email Billing. What form do you need to fill out and send for this?
Billing Adjustment Request
Payment Dock Request
Invoice Appeal Notice
Top Form
What should you note when an accounting incident is OK to close?
RTC
GTC
GTR
RTR
A term used to describe when an incorrect customer is billed for a load and a new customer needs to be added/billed for the charges due
Freight Bill
Account Shift Bill
Credit Rebill
Dynamic Rebill
When adding money to the customer rate after it has invoiced, what is one of the two exceptions to just adding the money so they system will invoice out?
If the load is over 180 days old
Customer Requires all charges to show on a single invoice
It is Short Paid
It is an Enterprise customer
If the customer requires a single invoice, who do we email if we are re-invoicing with additional charges?
AccountsReceivable@coyote.com
AccountsPayable@coyote.com
Billing@coyote.com
Credit@coyote.com
When does the Offshore Billing Team reach out to reps for follow up?
35 days after delivery
45 days after delivery
90 days after delivery
120 days after delivery
Which of the following SHOULD be sent to Billing?
Carrier Pay Status
Carrier Quick Pay
Request for Final Advance
Billing Adjustment Request
Which of the following is NOT a Payment Type?
Postpaid
Standard
Extended
Prepaid
0
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