Exam 2

A visually engaging illustration depicting various elements of supply chain management such as logistics, factories, customers, and data integration, with a modern and professional look.

Supply Chain Mastery Quiz

Test your knowledge of supply chain management concepts with our in-depth quiz! Perfect for students and professionals alike, this quiz will challenge your understanding of key terms and principles in the field.

Key Features:

  • 26 Thought-Provoking Questions
  • Enhance Your Supply Chain Knowledge
  • Assess Your Understanding of Key Concepts
26 Questions6 MinutesCreated by OptimizingFlow257
The “Seven Rs Rule”: Having the right ______, in the right ______, in the right _________, at the right _______, at the right _______, for the right ________, at the right _______.
___________ Customers - Grouping customers to create specialized communications about products.
Churn reduction - reducing customer ____________.
Three elements of customer service. ____, ______, & ____.
_________ factory - low cost investment & labor costs
_________ factory - firm is source of innovation & competitive advantage of the organization
World Trade Organization (WTO) successor to the General Agreement on Tariffs/Trade (GATT) has ____ members
Supplier __________ influences the delivery of materials & effectiveness of the supply chain
_____ _____ zones - where materials are imported duty-free as inputs to production
_______ _______- they do something to things owned by the customer
_______ _______- is the # of customers per day the firm’s service system is designed to serve
_______ _______- - Customers’ places in queue are tracked by a computerized system allowing them to roam the premises until signaled by a device
______________ combines learning with entertainment to appeal to customers looking for substance along with play
______________ - consistently performing the service correctly & dependably
Process ______________ means sharing information and coordinating resources to jointly manage a process or processes.
A ________________ is a set of activities designed to produce a product or service
Identify Critical SC Trading Partners
Review & Establish SC Strategies
Align SC Strategies w/Key SC Process Objectives
Develop Internal Performance Measures for Key Processes
Assess & Improve Internal Integration of Key SC Processes
Develop Supply Chain Performance Measures for Key Processes
Assess & Improve External Process Integration & Performance
Extend Process Integration to 2nd Tier Supply Chain Partners
Reevaluate the Integration Model Annually
Functional ______________ (departments whose only concern is about itself) may affect integration
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