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DRA Station Test- NSO
First & Last Name
Please select your restaurant location
Please Select -->
Austin: Lakeline
Bunker Hill
Bradenton
Brandon
Carrolwood
Cary
Cedar Park
Cherry Hill
Cinco Ranch
Clearwater
Clermont
Columbia
Concord
Cypress
Durham
Edmond
Evans
Falls of Neuse
Fayetteville
Ft. Lauderdale: 17th Street
Ft. Myers: Cleveland Ave.
Ft. Myers: Gulf Coast Town Center
Gainesville
Greenville
Hickory
Jacksonville Town Center
Jacksonville: Beach and Hodges
Jacksonville: Batram Park
Jacksonville: Julington
Lake Nona
Lakeland
Las Vegas: Craig and Allen
Las Vegas: Sahara
Lehi
Miami: Flagler Street
Mobile
Ocala
Oakland Park
Paradise Valley
Pembroke Pines
Pinellas Park
Pompano Beach
Quail Springs
Riverview
Sanford
Seminole
Sicklerville
Sarasota
South Tampa
St. Petersburg
Tampa: Waters Ave.
Tenders
The Villages
Wake Forest
Wellington
Wesley Chapel
West Palm Beach
Westchase
Wheaton
Winston Salem
Vintage Park
How do we properly greet our guest at PDQ when placing an order?
Welcome to PDQ, My name is Petey, May I have your name for the order?
Hi, whats your name?
Hi! Welcome to PDQ, may I have your name for the order?
Whats up! This PDQ... Go ahead with ya order
What is the goal time for a Guest to receive their food?
10 Minutes
5 Minutes or less
3 Minutes or less
4 Minutes Exact
What is the goal time for a table to be cleaned & Reset?
3 Minutes
30 Seconds
5 Minutes
15 Seconds
When should restrooms be checked?
Every 10 Mins
Every 15 Mins
Every Use
Every 30 Min
What do you do if a Guest tells you their meal was "okay"?
Say sorry and give a cookie
Take it back and make it right
Grab a Manager & make it right
Say "oh well"
What bottled beverages do we offer?
Water, Cheerwine
Yoohoo, Juicebox
Franks Hot Sauce, Malt Vinager
Red Wine Vin.
When should you wash your hands? (Choose all that apply)
When Changing Gloves
After Touching Your Face
Throughout Your Shift
After Touching Cleaning Materials
After Trash Runs
After Going To Restroom
After Every Salad
After Every Lemon
Never
Every 5 Seconds
After Every Breath
When doing a trash run, we walk through the dining room? True or False
True
False
What is the most important element in the DRA position?
Guest Service
Salt and Pepper Shakers
Broom Security
Chicken Tenders
Do we offer samples to our guest?
True
False
What are some things you can do to stay busy during down time?
Clean, Organize, Restock
Chill, Walk Around, Look Pretty
Manage other stations
Clean my station and not worry about others
What is the most important part of your uniform?
Belt, Black Pants, Shoes, PDQ Issued Shirt, Hat, Name Tag
Creed
Smile
Attitude
When should we use our Guest name?
When They Leave
When They Order
Over the microphone
As much ass possible
We clean our ketchup pumps 1 time per month.
True
False
Salt on the right, and pepper on the left is the correct format when resetting a table?
True
False
When doing a trash run, what is the correct procedure?
Take one trash can out at a time, cover with tray
Rotate trash cans walking through dining room
Rotate trash cans using the outside of building
Leave trash cans till end of shift
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