Quiz on user insights
ECCOnet User Insights Quiz
Welcome to the ECCOnet User Insights Quiz! This quiz has been designed to gather valuable feedback and insights regarding the user experience on ECCOnet. Your participation will help us identify areas for improvement and better meet the needs of our users.
Take a few minutes to answer the questions below:
- Improve search results
- Enhance user navigation
- Understand frequent user behaviors
What does users find most important to improve on ECCOnet?
More frequent updates on local news
Access from mobile device
Improve search results
Improve starting page layout
163 respondents finds it important to improve the search results. Users argue, that it can be difficult, to search for articles on specific subjects.
Search results also involves searching for people in the Phonebook. Users explain, that they often use Skype or Outlook to search for people, as it is quicker and more simple.
163 respondents finds it important to improve the search results. Users argue, that it can be difficult, to search for articles on specific subjects.
Search results also involves searching for people in the Phonebook. Users explain, that they often use Skype or Outlook to search for people, as it is quicker and more simple.
What is the most frequent reason for using ECCOnet?
To read news
To use HR-Services
To search for employees
Access to other tools (Eg. Sharepoint, OneNote)
A majority of the respondents argue that they primarily use it for: Global news (341 respondents), local news (262) and business services (230).
Respondents answered that they also use ECCOnet for purposes as: HR-services, access to other tools, to search for colleagues, company announcements and procedures/policies.
A majority of the respondents argue that they primarily use it for: Global news (341 respondents), local news (262) and business services (230).
Respondents answered that they also use ECCOnet for purposes as: HR-services, access to other tools, to search for colleagues, company announcements and procedures/policies.
What is the number 1 word, users have chosen to describe their experience?
Too technical
Clean
Over-crowded
Not logical
The majority of the workshop participants, chose the words "not logical" to describe their experience on ECCOnet. Some argued that this is based on the navigation (I need to) and categorization of the general content.
Other common words were: Slow, modern, functional and professional.
The majority of the workshop participants, chose the words "not logical" to describe their experience on ECCOnet. Some argued that this is based on the navigation (I need to) and categorization of the general content.
Other common words were: Slow, modern, functional and professional.
The following question is based on an activity that was presented in the workshop. The participants were divided into pairs and small groups. They were given five different scenarios, that were based on typical user behavior on ECCOnet.
The following question is based on an activity that was presented in the workshop. The participants were divided into pairs and small groups. They were given five different scenarios, that were based on typical user behavior on ECCOnet.
Out of 8 groups - how many where able to find the course catalogue?
2
3
5
8
2 groups were able to find the course catalogue on ECCOnet. The participants stated, that it wasn't transparent, where the learning portal should be placed. Some argued that they were confused by the overall navigation, some would rather place it on the front page and some preferred a short cut.
Only a few participants had used it before, however, they all found it relevant and would consider using it in the future.
2 groups were able to find the course catalogue on ECCOnet. The participants stated, that it wasn't transparent, where the learning portal should be placed. Some argued that they were confused by the overall navigation, some would rather place it on the front page and some preferred a short cut.
Only a few participants had used it before, however, they all found it relevant and would consider using it in the future.
Out of 401 respondents - how many use ECCOnet on a daily basis?
Approx. 100
Approx. 150
Approx. 200
Approx. 300
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