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CCT324 - Chapter 10

A strong culture will have the greatest impact on which of the following?
Turnover
Satisfaction
Goal achievement
Productivity
Absence
An organization's culture is most likely to have high ethical standards if it is high in
Aggressiveness.
Ethical training.
Risk tolerance.
Role models.
Protective mechanisms.
Assimilation of cultures in a merger requires
An entire new culture emerging from the two cultures.
An entire new organization adopting the culture of one of the two merging cultures.
Both organizations to respect the other's culture, creating a single company with two cultures.
Two separate parts of the company, each with their own culture.
A bicultural audit to determine each culture's values.
Consistency of behaviour is an asset to an organization when it faces
A stable environment.
A dynamic environment.
Major organizational restructuring.
An unknown environment.
Massive changes.
Culture is most likely to be a liability when
Culture is never a liability.
Ethical behaviour is a focus.
The environment is dynamic.
It increases consistency of behaviour.
Management is incompetent.
Cultures where the core values are intensely held and widely shared are termed
Strong cultures.
Fortresses.
Institutionalized.
Formalized.
Subcultures.
Good selection processes sustain organizational culture by identifying and hiring individuals who have the correct knowledge, skills, abilities and
Sociability.
Flexibility.
Demographics.
Adaptability.
Values.
In a caring ethical climate, managers expect that decisions should
Reflect the self-interest of employees.
Create mechanisms for collaboration.
Reflect the self-interest of the manager.
Create mechanisms for sharing reward.
Positively affect the greatest number of stakeholders.
In its simplest sense, organizational culture
Determines the best customers to be selected for the company.
Represents and focuses upon the shareholders.
Determines what computer systems are to be employed.
Represents the basis on which physical facilitates are changed.
Represents the core beliefs and values of managers and employees.
Observing the physical surroundings, characterizing the style of those working, and examining the degree of formalization of rules and regulations are all ways to
Change the culture of an organization.
Increase barriers to change.
Reduce barriers to change.
Get a job at an organization.
"read" the culture of an organization.
One way that employees learn organizational culture is through
Mentors.
Adjustment.
Material symbols.
Role models.
Colleagues.
Positive organizational cultures include the following characteristics
Rewards rather than punishments.
Stability rather than growth.
Communal rather than individualistic.
Networks rather than bureaucracies.
Solidarity rather than individualism.
The dominant culture is
Synonymous with the organization's culture.
The culture of the industry leader.
Management's perception about the organization.
The sum of the subcultures.
The degree of sharedness.
The key socialization stage in changing employee attitudes and behaviour takes place during
Prearrival.
Metamorphosis.
Anxiety.
Reality check.
Encounter.
The process that adapts employees to the organization's culture is called
Confirmation.
Orientation.
Socialization.
Indoctrination.
Formalization.
The time when a new employee sees what the organization is really like and realizes that expectations and reality may diverge is called
Establishment stage.
Exploration stage.
Metamorphosis stage.
Encounter stage.
Smoothing stage.
The ultimate source of an organization's culture is
Its founders.
The selection process.
The country in which it operates.
Top management.
The business planning process.
What is the pattern of shared meaning within an organization?
Dominant culture
A belief system
The organizational chart
Stories
Organizational culture
Which of the following indicates a strong organizational culture?
Intensely held core values
Value alignment with national values
Influential beliefs
Shared values at the highest level of the organization
Deep but varied beliefs
Which of the following expresses the core values shared by a majority of the organization's members?
Subculture
Personal morality
Dominant culture
Strong culture
Ethics
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