Chapter 6 CCT324

Adjusting one's own behaviour to align with the norms of the group is

During the storming stage of the Five-Stage Model, the group issue is

For an OB team project, you have been assigned to a group of classmates to complete an assignment. According to the Punctuated-Equilibrium Model, teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class. This is an example of the development of norms through

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

In the Five-Stage Model, what is the individual issue question at the norming stage?

Ineffective teams tend to have conflict that is

Resolved through discussions.

Focused on task requirements and group needs.

Focused on personalities and relationships.

Unresolved, but team members agree to disagree.

Valued but not adequately processed.

Mary was excited about leading her new virtual team, as it would allow for the participation of a broader group of individuals. However, she knew the special challenge of this type of team was building trust. To build trust in virtual teams it is best to establish trust

Gradually, over time.

Through each member's interaction, letting trust unfold.

Through strict rules.

At the outset, and monitor regularly to prevent disruptions.

By meeting face-to-face whenever possible.

Research suggests that compared to other groups, self-managed teams consistently report

Similar productivity, similar absenteeism and higher job satisfaction.

Higher productivity, lower absenteeism and higher job satisfaction.

Higher productivity, higher absenteeism and higher job satisfaction.

Similar productivity, higher absenteeism and higher job satisfaction.

Lower productivity, lower absenteeism and higher job satisfaction.

Roles performed by group members to maintain good relationships within the group are referred to as

The tendency for employees to exert less effort when working in a group than when working individually is called

Tim, a cross-functional team leader, is looking for a way to increase the positive feedback members of his team give to each other; team members always commented when other's did something incorrectly, but rarely thanked a team member who was helpful. Tim is attempting to influence team

When group energy is focused on the task at hand, the group has moved to the

Which of the following is a benefit of cross-functional teams?

Organizational structure is mirrored in group dynamics.

Efficient decision-making

Physically dispersed organizational structure

Easy team dynamics emerge quickly.

Diversity of viewpoints

Which of the following is a group issue that gets resolved in the norming stage of group development?

Which of the following statements about role expectations is incorrect?

The role expectations of an employee may be different from the role expectations of the employer.

Behaviour is determined from role expectations.

Role stereotypes are derived from role expectations.

Role expectations are how others believe one should act in a given situation.

Role expectations are one's own view of how one should behave or act.

Which of the following statements about the importance of norms is FALSE?

Norms increase the predictability of group members' behaviours.

Norms reduce embarrassing interpersonal problems for group members.

Norms facilitate the group's survival.

Norms encourage cost effectiveness.

Norms allow members to express the central values of the group.

Chapter 6 CCT324

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